Mandy Hong

I am a detail-oriented legal assistant with a strong background in administrative support, client communication, and legal case coordination. With experience handling high-volume intake, multilingual client interactions (English, Mandarin, and Cantonese), and document preparation, I bring a professional, empathetic, and organized approach to every task. I’m passionate about supporting legal teams and ensuring clients feel heard and well-informed throughout the process.

• Prepared legal documents, including trial binders, retainer agreements, proof of service, Substitution of Attorney, and discovery materials for litigation, bankruptcy, and personal injury cases.
• Managed high-volume calls and emails, including client intake, case updates, document requests, interpreting and translating documents in meetings, and scheduling appointments.
• Managed bookkeeping tasks, including invoicing, recording payments, and depositing checks.
• Proofread and handled daily letter mailing, ensuring all documents were reviewed before sending.
• Organized and maintained physical and digital case files for easy retrieval and compliance.

Master of Arts: Master of Arts in Education | Longy School of Music of Bard College | Los Angeles | August 2021

Master of Fine Arts: Jazz Keyboard | California Institute of the Arts | Santa Clarita | May 2020

Bachelor of Fine Arts: Jazz Studies | The New School of Jazz and Contemporary Music | New York | May 2018