Mansoor Wahdat

Senior Humanitarian Leader and PMP-certified professional with 9+ years of experience leading multi-sector humanitarian, refugee response, and development programs across the United States and Afghanistan. Proven record directing large-scale operations, supervising 140+ staff, managing multimillion-dollar donor-funded programs, and engaging with government entities, NGOs, and community leaders in complex and high-risk environments. Experienced in country-level coordination, stakeholder representation, safeguarding compliance, and risk mitigation.

Strong background in strategic planning, program expansion, and building partnerships to deliver accountable, high-impact interventions for displaced and vulnerable populations.

City Director at Cherokee Federal (2023-05 – 2025-10)

Directed multi-site ORR-funded refugee support programs across Texas, leading 140+ multidisciplinary staff to deliver comprehensive, accountable, and technically sound stabilization services to more than 4,000 displaced individuals.

• Oversaw mission-level program implementation, ensuring compliance with donor regulations, safeguarding standards, and internal guidelines while maintaining structured coordination between field teams and central leadership.
• Implemented structured monitoring and evaluation systems to strengthen data accuracy, improve program quality, and enhance accountability across multidisciplinary teams delivering refugee support services.
• Led 20+ economic recovery and integration initiatives serving 2,000+ resettled individuals, aligning interventions with identified needs and strengthening strategic program coherence across service sectors.
• Managed $6M+ annual budgets and built 30+ strategic partnerships with government agencies, NGOs, and community stakeholders to expand service coverage, reinforce internal controls, and support long-term sustainability.

Human Services Manager at Cherokee Federal (2023-05 – 2025-10)

Oversaw TXOR refugee services supporting 2,000+ individuals and 300+ active cases across multiple Texas locations within a structured compliance and donor-accountable framework.

• Supervised case management teams using ClientTrack and RMS to ensure regulatory compliance, accurate reporting, and consistent service delivery across geographically dispersed operational sites.
• Coordinated resettlement services for 500+ refugees, including housing, benefits enrollment, referrals, and case audits, improving service efficiency by 25 percent while strengthening cross-agency coordination.

Program Manager - Refugee Resettlement at Refugee Services of Texas (2022-04 – 2023-05)

Led refugee resettlement, RCA, and Afghan Placement Assistance programs supporting 70+ families monthly within a coordinated, multi-stakeholder humanitarian response framework.

• Directed employment and integration services with 30+ employer partners, achieving a 95 percent placement rate while strengthening program strategy and reducing service timelines by 37 percent through structured workforce planning.
• Conducted needs assessments and trauma-informed service planning to identify protection risks and ensure comprehensive, context-appropriate interventions for vulnerable families.
• Strengthened case management and reporting systems to enhance compliance, improve KPI visibility, and ensure readiness for donor monitoring, audits, and external review processes.
• Delivered structured employment workshops and supervised staff through coaching and performance feedback, increasing job readiness outcomes by 40 percent and strengthening team capacity.

Program Director - Education for Displaced Populations at E-Education Afghanistan (2021-03 – 2022-02)

Directed a nationwide education initiative serving 5,000 displaced and conflict-affected learners across multiple provinces in Afghanistan.

• Oversaw curriculum delivery, monitoring, and quality assurance processes to ensure technically sound, inclusive, and context-appropriate education services across diverse regional sites.
• Supervised 20 educators, conducted needs assessments, and strengthened coordination between field teams and central management to enhance consistency, accountability, and measurable program outcomes.
• Managed program budgets and performance reporting systems, improving operational efficiency by 20 percent and increasing learner engagement and completion outcomes by 30 percent.
• Engaged government representatives, NGOs, and facilitated an assembly of 100+ community leaders to collaboratively plan and implement programs, ensuring strong local ownership and effective delivery.

Project Manager at Etisalat Telecommunication (2017-07 – 2021-03)

Led infrastructure initiatives across four regions, managing planning, budgets, regulatory compliance, and coordination with government and community stakeholders.

• Directed 9+ regional projects in underserved and conflict-affected areas, ensuring responsible implementation, regulatory compliance, and strong engagement with local authorities, partners, and stakeholders.
• Led security planning for project teams in rural areas, supported public awareness efforts to facilitate implementation, and coordinated crisis response actions to maintain safe and continuous operations.
• Improved network reliability from 67% to 92% through structured oversight, cross-functional coordination, and strengthened monitoring systems in high-risk environments.

Associate Project Manager at Etisalat Telecommunication (2017-07 – 2021-03)

Supported regional telecommunications initiatives through documentation, scheduling, and regulatory coordination.

• Supported 5+ regional projects by managing documentation, schedules, and reporting; assisting with permits and regulatory inspections; ensuring compliance standards; and engaging community leaders to align implementation with local and stakeholder expectations.

Project Administrator at Hope for Education & Leadership in Afghanistan (HELA) (2016-02 – 2017-05)

Supported youth development and humanitarian initiatives serving immigrant and displaced students.

• Coordinated 15+ workshops and conferences serving 200+ refugee and immigrant students and families, led compliance reporting and safeguarding standards, managed donor-aligned documentation, and maintained 98 percent adherence to approved budgets, timelines, and accountability requirements.

Doctor of Business Administration (DBA) in Strategic Leadership – Liberty University (2026 – 2028)

Master of Business Administration (MBA) in Management – Texas A&M International University (2024 – 2025)

Bachelor of Business Administration (BBA) in Economics – Tanweer Institute of Higher Education (2018 – 2021)