Marc Gerald Charles

Dependable and safety-driven Medical Courier and Logistics Professional with extensive experience in healthcare transportation, pharmaceutical delivery, and humanitarian logistics. Skilled in collecting, transporting, and delivering medical supplies, vaccines, laboratory specimens, and nutritional supplements between pharmacies, hospitals, clinics, and community health programs. Proficient in maintaining accurate documentation, verifying shipments, and upholding strict chain-of-custody and confidentiality standards in compliance with HIPAA and Good Distribution Practices (GDP).

Certified in HIPAA Compliance, Bloodborne Pathogens (BBP), Basic Life Support (BLS), CPR, First Aid, and Automated External Defibrillator (AED). Demonstrates strong commitment to patient safety, infection control, and timely service delivery. Experienced working with Uber, Spark Driver, Uzurv driver, DoorDash, Instacart, and Draiver, bringing reliability, route efficiency, and professionalism to every assignment.

Dedicated to supporting public health, emergency response, and community wellbeing through secure and ethical transport of essential medical materials.

Delivery Driver - Uber, Doordash, Instacart, Roadie, Draiver, UZURV, Spark Driver and Lift Driver - Columbus, Ohio

(2024-12)

• Delivered hundreds of orders weekly across various platforms, maintaining 95%+ customer satisfaction
• Demonstrated excellence in on-time delivery and multi-stop routing
• Adhered to strict delivery instructions and handled fragile, perishable, and time-sensitive items
• Maintained detailed logs and ensured vehicle cleanliness and readiness

Manager-Managed - TROPOYA Quality Service Center, LLC - Columbus, Ohio

(2024-11)

• Launched regional delivery business specializing in B2B, medical, legal, and document courier services
• Handled logistics planning, dispatch, customer acquisition, and compliance

Medical Transport and Delivery - Catholic Relief Services (CRS) - Cayes, South of Haiti

(2009-09 - 2016-11)

• Safely collect, transport, and deliver medical supplies, vaccines, laboratory specimens, and nutritional supplements between CRS warehouses, partner health facilities, and community clinics
• Verify shipment contents, ensure accurate documentation, and maintain chain-of-custody integrity
• Adhere to cold chain requirements for temperature-sensitive medications and vaccines
• Ensure timely delivery in emergency response or outreach health missions

Bachelor's Degree - Science Accounting - IHECE (1999 - 2003)