Marcus Njoku

Dynamic individual with hands-on experience in Army Reserve and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset.

Committed to making meaningful contributions and advancing organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Then while working with UPS, I on average cleared loading 2 trucks an hour getting my pay raised from 19- $23 a hour.

Freight Handler - Humano - Baytown, TX

(2025-09)

• Collaborated with team members to prioritize loading/unloading tasks based on delivery schedules and customer requirements
• Maintained a clean and organized work area, following safety protocols to prevent accidents or damage to goods
• Achieved a XX% reduction in loading/unloading time by implementing streamlined processes and optimizing workflow
• Safely secured loads using straps, ropes, or other securing devices to prevent shifting during transportation
• Closely followed company policies regarding weight limits, stacking heights, and load distribution for safe transportation of goods
• Participated in regular training sessions on proper lifting techniques to minimize the risk of injuries while handling heavy objects
• Operated forklift to safely and efficiently move materials, products, and equipment
• Utilized handheld scanners or computer systems to track inventory movement within the warehouse

Event Security - S.A.F.E. Management - Houston, TX

(2024-08)

• Maintained a safe and secure environment for event attendees, ensuring compliance with venue policies and procedures
• Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential security threats
• Responded promptly to disturbances or conflicts within the event area, diffusing situations calmly and professionally
• Performed thorough bag checks and screenings to prevent unauthorized items from entering the event premises
• Effectively communicated with event staff, law enforcement, and emergency personnel to coordinate response efforts in case of incidents or emergencies
• Provided exceptional customer service by assisting attendees with directions, information, or any other inquiries they may have had
• Conducted regular patrols of assigned areas to deter criminal activity and enforce event rules and regulations
• Collaborated with local authorities on security plans for high-profile events, including concerts, festivals, and sporting events

Army Reservist 74D - 340th Chemical Company - West, TX

(2022-12)

• Self-motivated, with a strong sense of personal responsibility
• Worked effectively in fast-paced environments
• Skilled at working independently and collaboratively in a team environment
• Proven ability to learn quickly and adapt to new situations
• Worked well in a team setting, providing support and guidance
• Passionate about learning and committed to continual improvement

Security Officer - Securitas/ Allied Universal Services - Houston, TX

(2025-01 - 2025-11)

Observe and report any disturbances and discrepancies monitored over CCTV. Do Patrols around and in the building every 30min- 1hour. Make sure all maintenance doors are locked including restricted areas. Be welcoming and display hospitality towards guests/visitors and staff.

Caregiver - North Houston Transitional Care - Houston, TX

(2024-01 - 2025-06)

Provided compassionate, hands-on care to clients, assisting with daily living activities and ensuring their comfort, safety, and well-being. In addition to direct care duties, managed scheduling and front-desk responsibilities to support efficient operations and excellent client service.

Loader and Unloader - UPS - Austin, TX

(2023-08 - 2024-05)

• Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards
• Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment
• Expedited order fulfillment by accurately picking products from storage shelves according to pick lists provided
• Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks
• Lifted and slid packages weighing up to 200 pounds on conveyor belts to transport items

Cashier - H‑E‑B - Bellaire, TX

(2023-01 - 2023-11)

• Operated cash register to record transactions accurately and efficiently
• Helped customers complete purchases, locate items, and join reward programs
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Performed cash, card, and check transactions to complete customer purchases
• Worked flexible schedule and extra shifts to meet business needs

Front of House Staff Member/Food Prep Cooking Assistant - Dominos's Pizza - 12318 Beechnut St

(2022-03 - 2022-12)

• Utilized POS system to receive and process food and beverage orders
• Trained new staff in front-of-house procedures, customer relations, and cleaning
• Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment
• Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations
• Established welcoming atmosphere by greeting each guest warmly

Associate's degree - LVN - HCC (2024-09)

High School Diploma - Houston Community College (2023-09)