Margaret Kurtz

A passionate fine jewelry lover with over 4 years of inventory management and jewelry knowledge. Beginning in a front desk position of a bespoke engagement ring showroom allowed for insight into all aspects of operating and thriving in a high-end retail environment, while transitioning to an operations and marketing role for both online and in-person locations, has created real world experience as to what works best in design and larger scale marketing. My unique interest in anthropology makes me eager to spot and predict jewelry trends throughout and allows for a keen eye in recognizing patterns.

Marketing & Operations Coordinator - Plum Diamonds & Ethan Lord Jewelers - Chicago, Illinois

(2023-10)

Oversaw marketing and daily operations of two sister companies focused on high valuable diamond jewelry. Able to learn quick on my feet in a new role and adapt to changing needs of the position. Successfully learned new skills and programs to improve in the role.

• Helped increase organic SEO website traffic through blog and website updates
• Assisted in design, sketching, and production of new fine jewelry pieces
• Planned and designed weekly newsletters and email marketing materials
• Maintained and cataloged live jewelry samples
• Assisted with daily shipping and office organization
• Planned, organized, set-up and teardown of two in person pop-up events for online ecommerce company
• Designed pop-up displays for fine jewelry and engagement rings
• Packaged and travelled to off-site locations and styled photoshoots with high valuable jewelry

Client Services - Ethan Lord Jewelers - Chicago, Illinois

(2021-07 - 2023-10)

Managed the front desk and performed general office maintenance and organization of storefront. Gained working jewelry knowledge focused on diamonds and gemstones.

• Opening and closing responsibilities, handling of live inventory
• Learned and assisted with jewelry sketches and designs
• Overhauled outdated inventory programs, creating new processes and tracking samples
• Managed set up and take down of jewelry showcases
• Scheduled all in-person and remote appointments
• Took charge of store billing and invoicing of clients
• Assisted with high-valuable outbound and incoming shipments and client pick-up and drop-offs
• In-house photography
• Jewelry repair intake and assessment

Server - The Avenue Ale House - Oak Park, Illinois

(2017-06 - 2020-07)

• Utilized customer service and time management skills when taking orders in person and on the phone
• Opened and closed the restaurant
• Handled serving and the bar on our rooftop patio during lunch and dinner rushes
• Worked with point of sales systems and handled cash and credit card payments

Bachelor of Arts - Anthropology - Eckerd College (2019-05)