Margo Castillo

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

LEAD CASE MANAGER - HCA HEALTH ONE SKY RIDGE

(2025-01)

• Supervised a multidisciplinary team of case managers and social workers
• Mentored and onboarded new clinical staff, focusing on HCA-specific documentation standards and effective discharge planning.
• Facilitated daily departmental meetings to identify high-risk patients and address potential barriers to discharge in real-time.

Utilization Nurse Manager - Wellmark Blue Cross Blue Shield - Des Moines, Iowa

(2018-08 - 2024-07)

• Review medical records
• Evaluating patient care
• Coordinate with healthcare providers
• Liaising with insurance company to ensure quality care for our patients
• Taking time to educate healthcare staff
• Using the Interquel tool to complete continued stay reviews
• Corresponding with Doctors, medical staff and patient and patient families
• Working independently in the remote home setting
• Utilizing self-discipline to manage self and keeping accurate time schedules to meet all deadlines.

Medical Surgical Floor Nurse Supervisor - Greater Regional Medical Center - Creston, Iowa

(1994-05 - 2018-08)

• Scheduling staff, organizing work, coordinating teams and problem solving
• Motivating staff and encouraging teamwork
• Ensuring compliance with nursing policies and procedures
• Patient care
• Administer and education on the following: IV and IV medications
• Central line and PICC line care
• Catheter and NG tube administration and cares
• Tube feeds
• Wound dressing changes and cares
• Pre-op and post-op cares
• Telemetry knowledge and EKG interpretation.

Bachelor's - Nursing - William Penn University (2017-05)

Associate - Nursing - Southwestern Community College (1995-05)