Margot Drummey

Reliable and personable server with over 3 years of experience in fast-paced dining environments. Capable of performing under pressure with strong multitasking abilities and attentive customer service. Proven track record across casual dining, bar service, and cafe settings.

Server & Host - Max Burger - West Hartford, CT

(2023-09 - 2024-05)

• Operated POS systems to enter orders, process payments, and manage guest checks.
• Greeted and seated guests while maintaining efficient dining room flow.
• Provided attentive table service and ensured a positive guest experience.
• Assisted with opening, closing, and general restaurant maintenance duties.

Server & Bartender - The Seventh Wave - Rockport, MA

(2023-06 - 2023-08)

• Prepared beer, wine, and mixed drinks according to house standards and customer preferences.
• Maintained a clean, organized, and fully stocked bar area throughout shifts.
• Memorized wine, beer, and menu selections to provide informed recommendations.
• Completed opening and closing duties, including sanitizing work areas, stocking supplies, and preparing dining spaces.

Server - Willington Pizza Too - Willington, CT

(2022-09 - 2023-05)

• Utilized Toast Handheld POS systems to take orders and process payments efficiently.
• Promoted weekly food and beverage specials, increasing guest engagement and sales.
• Assisted with beverage service, including pouring draft beer and wine selections.

Barista & Cashier - UConn Dining Services - Storrs, CT

(2021-10 - 2022-09)

• Prepared coffee beverages and food items while maintaining quality and consistency.
• Delivered friendly, efficient customer service in a busy campus dining environment.
• Managed cash and electronic transactions accurately.
• Worked effectively under pressure while balancing multiple responsibilities and prioritizing customer satisfaction.

Bachelor of Science - Linguistics-Psychology, Minor: Urban and Community Studies - University of Connecticut (2023-05)