Maria Albert

Operator who turns messy real work into written standards a team can follow the same way twice — SOPs, QA checklists, process documentation, and the operational reporting that shows what is on track. 15+ years hands-on operations experience as Director of Operations and Fractional COO. Seeking fractional / contract operations roles — part-time, 20–25 hrs/week, 1099

Director of Operations at BlueFin Wireless / DataKing Media Group (2023 – Present)

• Built the operational playbook from scratch for a multi-region field agent network supporting a California state program.
• Own Friday payroll and expense reporting for a distributed field team, plus inventory compliance follow-ups.
• Weekly tracking and reporting across two portals; reporting discrepancies investigated and resolved against source records.
• Wrote the SOPs, checklists, and training standards the field team follows day to day.

Fractional COO at 1270 Media Group LLC (Present)

Fractional, since last year

• Turned know-how that lived only in the founder’s head into written bid packages, procedures, and vendor coordination for SAM.gov, Cal eProcure, and LA County webVen — so a small team could follow the steps and submit on time.
• Process design and ownership: defined the steps, the owner for each step, and the check that proves it was done right.
• Built supporting materials for each process: spreadsheets, process documentation, and operational reports.

Founder at Resiliency by Maria — Etsy shop “ResiliencyByMaria” (Present)

• Guided resilience workbooks: 23 listings, 10 sales, six 5-star reviews; product, listings, and customer follow-through end to end.

Earlier Roles at Website Depot | Fashion Pass | Artsy

Operations and delivery coordination across media, fashion rental, and arts organizations.

MBA Candidate in Entrepreneurship – Pepperdine Graziadio Business School (2020 – Present)

MA in Electronic Media Management – Central Michigan University

BA in Radio / TV – Cameron University