Maria Favors

Reliable and customer-focused professional with 6 years experience in customer service, retail sales, and quality control. Experienced in driving sales, handling transactions, maintaining merchandise standards, inspecting products, identifying quality issues and assisting customers in person and by phone while providing excellent customer service. Strong communication, attention to detail, problem-solving, and teamwork skills with the ability to work effectively in fast-paced environments.

Sales associate - Dillards Department Store

(2019-11 - 2025-07)

• Great customers and provide attentive, professional service.
• Answer questions about products, prices and promotions.
• Handle returns, exchanges, and customer concerns according to store policy.
• Operate the cash register/POS system and process purchases accurately.
• Maintain organized, clean, and fully stocked merchandise displays.
• Help customers identify appropriate sizes, styles, and fits while maintaining professionalism and privacy.

Quality Control and Inventory - Bluesky Mast - Odessa FL

(2018-06 - 2019-08)

• Inspected products and materials to ensure they met company quality standards.
• Identified defects, errors, and damaged products and report issue to supervisors.
• Received, counted, labelled, and organized materials and finished products.
• Maintained a clean and organized work area to support an efficient production environment.

Hotel and Restaurant Services - System technology Institute (STI College) (2011-10 - 2012-04)