Maria Ktoan

I am a senior document review specialist with applied leadership skills, and the adaptability required in organizational and department will change.

•Monitor HMDA inbox and take initiative to determine the best solution for incoming request and inquiries

• Identify errors for all areas of HMDA loans and accurately perform HMDA review

•Created FAQs/manuals pertaining to the escrow analysis and HMDA process

• Answer mortgage loan post closing questions and other miscellaneous issues
• Reviewed executed loan documents, ensure compliance with various lending regulations
• Trained new or current employees on processing, escrow analysis, and HMDA tasks

Master of Arts-Multicultural Studies from East Carolina University

Bachelor of Arts-Romance Languages from UNC Chapel Hill