Mariam Sulyman

Finance and operations professional with more than nine years of experience spanning branch management, banking team leadership, employee training, and healthcare finance. Hands-on payroll support experience at MTS and American Airsea Cargo, with experience using Paychex, QuickBooks, ADP, and Gusto. Experienced in reviewing work for accuracy, coordinating cross-functional teams, and supporting compliance with organizational policies.

Finance Director - MTS HEALTHCARE - Atlanta, GA

(2024-11)

• Provide payroll support alongside financial management responsibilities.
• Manage financial reporting and analysis to support management review and operational planning.
• Develop budgets and forecasts and collaborate with department heads to align resource allocation with organizational priorities.
• Monitor compliance with financial regulations and internal policies and support accurate regulatory filings.
• Assist with annual financial statements and coordinate external audits and related financial reviews.

Executive Finance Trainer - TD Bank - Chamblee, GA

(2024-08 - 2024-11)

• Train and mentor newly hired employees on company policies, procedures, and programs.
• Coordinate cross-functional teams and facilitate management meetings to support organizational goals and deadlines.
• Review financial statements and activity reports to assess productivity and prepare operational reports for executive decisions.
• Improve communication between departments and gather employee feedback to support operational efficiency.

Customer Service Representative Team Lead - USAA Bank - Duluth, GA

(2023-08 - 2024-08)

• Train and support new staff, reinforcing consistent service practices and effective customer support.
• Coordinate team workflows and collaborate with other departments to resolve customer inquiries and service issues.
• Maintain accurate customer interaction and transaction records using CRM software.

Branch Manager - American Airsea Cargo - Atlanta, GA

(2017-05 - 2023-07)

• Supported payroll activities alongside branch operations and staff scheduling.
• Led daily branch operations, managed employee schedules, and coordinated staff training in accordance with company policies.
• Assigned employee responsibilities and reviewed completed work for accuracy and timeliness.
• Monitored monthly financial performance and analyzed operating metrics to identify improvement opportunities.
• Coordinated departmental workflows and verified cash through drawer balancing and cash count records.

MBA - Finance and Accounting

Bachelor of Science - Business Management