SKILLS AND CERTIFICATIONS
- Proficient with Microsoft Word, Excel, Outlook, and PowerPoint
- Supervised crews up to 10 or more employees
- Strong interpersonal and organizational skills
- Highly skilled at learning new concepts quickly and efficiently
- Exemplary critical thinking and problem solving skills
- Strong written and verbal communication skills
- Ability to maintain monthly compliance goals
- Completed courses in General Construction, Hazardous Waste Worker, Permit Required Confined Space, OSHA 10,, and Passport Safety
- Certifications: OSHA 30, Asbestos Abatement, Hazardous Waste, Basic Grade Checking, Trench Evacuation and Protection, Scaffold, Confined Space Awareness, General Construction, Construction Math, Flagging and Traffic Control, Man-lift Operation and Safety
General Laborer and Concrete Form Setter, Kentucky Laborers International - May 2013 - December 2024
- Inspect extent of maintenance or repairs needed
- Measure and record openings or distances to layout areas where construction work will be performed
- Set up utilizing building materials, machinery, and tools in a team of up to 15 other workers
- Assisted pouring concrete
- Maintained a clean and safe work area as well as traffic control
- Inspect maintenance repairs in heavy traffic areas, including highways
- Performed various maintenance needs on highways, including building forms
Spotter, General Electric - Dec 2013 - October 2014
- Driving 53 ft industrial trucks in and out of shipping yard in a fast paced setting
- Collaborate with supervisor on moves from one location to another
- Dropping and hooking trailers
- Arrange trailers on the yard in an orderly and efficient manner
Claims Processor , Humana - September 2012 - December 2013
- Took incoming calls from agents regarding plan information
- Searched for prescription drugs for pricing, alternative, and tier status
- Order compliance materials
- Provided support using multiple systems simultaneously
Customer Relations Representative, First Data - October 2010- August 2011
- Took incoming and made outbound calls to merchants regarding issues with credit card terminals
- Reviewed and assisted merchants with functions of terminals explaining reasons for conversions and downloads
- Trained customer on changed features and corrected setting when needed
- Provided support using multiple systems simultaneously
Technical Support Agent , ICT Group - July 2008 - October 2010
- Answered inbound calls in a call center setting
- Researched customers issues using various
- Resolved issues regarding customers cellphones
- Scheduled appointments for customers
Forklift Operator, Ford Motors - July 2007 - May 2008
- Completed shipping and receiving paperwork to be processed as orders were retrieved
- Operated fork lift on daily basis to load and unload shipments of new parts and products
- Continuously stocked assembly lines to keep a steady production for other employees
