Food and Beverage Manager at Hotel Erwin (2024-07 – Present)
- Lead all food and beverage operations for a 4-star beachfront hotel with a rooftop restaurant and bar, ensuring top-tier guest experiences.
- Direct a team of 40+ staff, providing ongoing training in dining service, craft cocktails, and luxury hospitality standards.
- Collaborate with banquet and events teams to execute corporate events for up to 300 guests, maintaining seamless service and high satisfaction.
Bar Manager at La Boheme Weho (2024-01 – 2025-01)
- Supervised bar operations in an upscale restaurant and lounge, serving an average of 150 patrons per evening with a focus on premium cocktails and service.
- Managed beverage inventory and vendor relationships to ensure quality control and cost-effectiveness, maintaining 100% compliance with health regulations.
- Trained and coached a team of bartenders and servers to deliver high standards of service and mixology expertise, implementing new recipes and techniques.
Floor Manager, Bartender at The Venice West (2022-01 – 2023-12)
- Oversaw nightly operations and bartended at a small intimate high energy music venue, ensuring smooth service and seamless guest experience.
- Managed floor flow and crowd control during performances, handled high volume drink service and built rapport with regulars and performers.
Food and Beverage Supervisor at The Little America Hotel (2018-01 – 2022-12)
- Supervised food and beverage operations across multiple outlets (fine dining restaurant, bar, and banquets) at a luxury flagship property, managed vendor relationships, negotiating contracts while reducing supply costs.
- Introduced a craft cocktail program and seasonal menus, driving a 15% increase in bar sales revenue, coached and trained staff members.
Bartender, Trainer at No Name Saloon Sports Bar (2017-01 – 2022-12)
- Provided exceptional bar service in a high volume, fast paced sports bar averaging 5-7k in sales per shift.
- Maintained strong knowledge of drinks and spirits, and bar operations, handling multiple guests at all times.
Restaurant Manager at Mountain View Resort (2017-01 – 2018-12)
- Directed all restaurant operations in a busy ski resort, overseeing front-of-house and back-of-house teams (total staff ~30).
- Recruited, trained, and mentored staff in fine dining service and mixology, improving employee retention and service quality.
- Collaborated with executive chef to update menus seasonally, leveraging local ingredients and guest feedback to enhance the dining experience.
Food and Beverage Supervisor at Waldorf Astoria Park City (2014-01 – 2016-12)
- Assisted in managing daily operations of the hotel's restaurant, bar, and banquet services, ensuring seamless delivery of luxury service, resolved guest inquiries and complaints, contributing to positive service.
- Maintained inventory and ordering for food and beverage supplies, reducing waste by 15% through improved stock management, coordinated scheduling and training of staff members.
Restaurant Manager at French Bistro 412 (2007-01 – 2014-12)
- Supported the General Manager in daily operations to ensure a high-quality, authentic French dining experience.
- Supervised and trained front-of-house staff, fostering a knowledgeable and service-driven team.
- Handled administrative tasks including scheduling, payroll assistance, and POS system oversight, ensuring strict adherence to health, safety and cleanliness of restaurant.
