Mariya

Experienced in many customer service fields, such as hotel guest services, residential house cleaning, home healthcare and prior authorization representative for medications and none medication prior authorization representative.

Prior authorization representative at Alorica (2015-10 – 2019-07)

• insured, patient confidentiality and safeguarded all medical records
• Process new medication and refill request for authorization
• Contacted doctors office to obtain prior authorizations for medical procedures and medications and others none medication prior authorization
• I would build the case and complete the case from receiving the fax EPA with EMR.

Guest services at Econo lodge hotel (2014-01 – 2016)

• Answer the phone take reservations confirm reservations
• Greeted guest at the front desk check them in to the rooms. Check them out of their rooms.
• Take forms of payment, cash or credit card sometimes a check
• Help with washing towels and folding putting away
• Keep lobby hotel clean and professional looking
• made sure customers were comfortable and happy

High school diploma – Penn Foster (2019)

Certificate in introductory course work in health care – Penn Foster (2019)