SENIOR CUSTOMER SERVICE REPRESENTATIVE
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Experienced customer service professional with a strong track record in counseling and support for military members, processing claims, and managing home equity loan discussions.
Proficient in Salesforce, PMP, ZenDesk, and Microsoft Office suite, with proven ability to work independently and collaboratively. Seeking to leverage expertise as a Senior Customer Service Representative to drive customer satisfaction and operational efficiency.
Diverse Sales & Customer Service experience. Prior training and experience in Real Estate as a Property Manager, Investor and Certified Notary Signing Agent.
