Patient Services Representative at Community Health Center of Franklin County (2025-02 – 2025-06)
Primary contact between patients, their families and providers
- Check in and schedule patients' care appointments
- Update and notate patient portal information and EHR systems
- Verify insurance benefits and billing information by terminal and telephone
- Annotate accounts with insurance coverage and estimated patient shares
- Contact third party payers (insurance providers and state/federal agencies)
- Resolve issues with payment and billing, authorization process
- Perform tasks consistent with authorization and billing requirements
- Maintain confidentiality of patient records
Business Account Representative at NCSPlus (2024-09 – 2024-10)
B2B sales of debt collection services
- B2B sales of debt collection services
- Follow up and continuing account servicing
Server at City Winery (2024-03 – 2024-10)
Providing exceptional guest services with food and beverages
- Providing exceptional guest services with food and beverages
- Collaborating with event organizers and restaurant managers to satisfy logistics for daily and nightly events across multiple performance spaces
- Monitoring guest satisfaction and engagement to ensure a positive dining and show experience
- Manage payment transactions and end-of-shift reconciliations
Assistant Project Manager at teamCIS (2023-05 – 2023-08)
Contract Position
- Managed multiple daily client calls to streamline project goals and deadlines
- Managed data sets of 1,000+ trainees on Square™ for CST to align organizational data handling and efficiency
- Generated RFPs and coordinated with contractors to provide and gather project specifications for BuildingConnected program
Accounts Manager & Partner at Kazi Still King (2016-01 – Present)
Full cycle recruiting, onboarding & daily HR tasks. Continue as financial partner
- Prepared asset, liability and capital account entries by compiling and analyzing account information and developed cut-to-cost business model
- Summarized current financial status through data collection and prepared balance sheets, profit and loss statements and financial reporting
- Verification of financial transactions through associated audits and risk management
- Managed cash transactions and verification
- Maintained accounting controls by preparing and implementing risk control policies
- Full cycle recruiting, onboarding & daily HR tasks
- Continue as financial partner
Financial Analyst at China Harbor Engineering Co. LTD (2018-06 – 2021-01)
Segment management for projects up to $250M
- Segment management for projects up to $250M
- Spearheaded international and national transactions guaranteeing best-in-class quality assurance
- Price negotiations and contractor selections
- Managed VAT and associated taxes with meticulous financial stewardship
- Team leader in budget formulation, management and strategic financial planning
- Responsible for creation and enforcement of SOPs relating to financial controls and policies, operational optimization, compliance and risk assessment and management
- Conducted regular financial analyses, identifying and resolving issues, gaps and variances to ensure fiscal soundness and security
Customer Profile Manager at bKash Bangladesh (2016-01 – 2016-12)
Detail customer needs assessments and identification verification
- Detail customer needs assessments and identification verification
- Provided relevant financial services and products such as bank account creation and personal loans as well as referrals to insurance and investment firms
Banking Process Internship at Dhaka Bank (2015-06 – 2015-12)
Foreign exchange department internship
- Attended networking events to build relationships with professionals in industry
- Organized events, workshops, and training sessions for departmental staff members
- In a foreign exchange department, facilitated currency transactions, managing exchange endorsements and ensuring compliance with regulations governing foreign currency transactions
- Created LC (Letters of Credit)
