Marlon Mieses

Operations and people management professional with 4+ years leading teams at Macy's and an MBA in Organizational Management (GPA 3.8, May 2026, Delta Mu Delta Honor Society). Experienced managing fast-paced floor operations, training staff, tracking performance metrics, and keeping teams accountable to goals. Looking to bring that background into a high-volume operations environment. Fluent in English and Spanish.

STYLE MERCH CAPTAIN - Macy's - Jersey City, NJ

(2024-02)

• Led a team across multiple departments in a high-traffic retail environment, setting daily priorities and keeping performance on track during peak periods.
• Held team members accountable to productivity and service standards, stepping in directly when issues came up on the floor.
• Tracked inventory levels weekly and adjusted orders and floor placement to cut down on stock gaps and overstock situations.
• Trained new staff on workflows, store standards, and product knowledge, getting them productive faster and reducing errors in the first 30 days.

CENTER CORE CAPTAIN - Macy's - Jersey City, NJ

(2023-02 - 2024-02)

• Managed daily operations for the department, keeping the team focused on throughput and accuracy during busy store hours.
• Pulled and reviewed sales and inventory reports each week to spot problems early and shift resources before they became bigger issues.
• Rebuilt the department's inventory tracking process from scratch, cutting count errors and making restocking faster and more reliable.
• Mentored new hires through their first weeks, pairing them with experienced team members and checking in daily until they were ready to work independently.

PODCAST CO-PRODUCER - New Jersey City University – Opportunity Scholarship Program - Jersey City, NJ

(2021-07 - 2025-05)

• Kept a small production team on schedule across weekly deadlines, coordinating tasks and filling in wherever needed to get episodes out on time.
• Tracked listener data after each release and used it to adjust content direction, which improved retention over time.
• Trained and supervised interns through the full production process from planning through post-production.

MASTER OF BUSINESS ADMINISTRATION - Organizational Management and Leadership - New Jersey City University (2024-09 - 2026-05)

BACHELOR OF SCIENCE - COMPUTER SCIENCE - New Jersey City University (2019-07 - 2024-05)