Marnie Norris

Scheduling patients for PT and OT. Enter data. Referrals. Verification of insurance

Scheduler at Speakeasy therapy (2025-08 – Present)

Scheduling patients for PT and OT. Enter data. Referrals. Verification of insurance

Front Desk Receptionist at Advanced Audiology Institute (2023-07 – 2025-08)

Answer calls, schedule patient appointments. Scan in documents. Take payments. Verify insurance. Clean hearing aids. Scan in referrals and shipping invoices.

Scheduler Coordinator at DTA Security Services (2019-11 – 2023-07)

• Scheduled guards for shows and followed up with reminder phone calls.
• Answered telephone calls to offer office information, answer questions and direct calls to staff.
• Build shows, assign shifts to guards. Adjust hours when needed. Take new hire pictures print badges for new hires.
• Help with restocking bins for future shows. Add shows to convention calendar. Filter applications through indeed, set up interviews, scanning, filing answer emails from guards. Scheduling shifts for no more than 40 a week for both Florida and Vegas offices

Operator/Scheduler at Advanced Prosthetics And Orthotics (2016-02 – 2019-11)

• Answer and transfer calls.
• Schedule appts for patients.
• Input demos from faxes.
• Scan in faxes daily.
• Confirm next day appointments. Administrator skills such as answer phones, schedule appointments.
• Record medical histories and schedule patients for hospitalization.
• Help with billing as well.
• Filing charts.
• Checking in patients

PBX Operator at Nevada Orthopedic And Spine (2013-09 – 2016-01)

Answer all incoming calls and transfer to appropriate department or team members Text on-call doctors regarding hospital calls

• Assemble patient packets between calls Set schedule for checking doctor in and out Call answering service every day
• Create daily schedule displaying doctors on-call status Run route report daily schedule appointments

PBX Telephone Operator at Sunrise Hospital (2013-01 – 2014-05)

High School Diploma – Las Vegas High School (1982-01 – 1984-01)