Marshaya Hamilton

Corporate operations, client services, and brand engagement professional with 6+ years of experience across banking, executive support, administration, and customer-facing environments. Experienced in managing client relationships, executing brand activations, coordinating business activities, maintaining sensitive documentation, and supporting cross-functional teams. Strong communicator with a track record of managing competing priorities and representing organizations professionally in fast-paced environments.

Brand Ambassador at TEAM Enterprises (2024-10 – Present)

• Represent nationally recognized consumer brands through live events, experiential marketing activations, and customer-facing campaigns.
• Execute brand activations in accordance with client guidelines while maintaining a professional and consistent brand presence.
• Engage directly with consumers to communicate product positioning, key messaging, and brand value.
• Coordinate with field teams, venue personnel, and event stakeholders to support successful on-site execution.
• Complete post-event reporting and provide field-level feedback on consumer engagement and campaign performance.
• Diageo Portfolio | Atlanta, GA | January 2026 - Present: Represent brands within the portfolio at consumer activations, delivering product education and brand messaging while following established compliance and responsible-marketing standards.

Personal Banker at Associated Bank (2024-04 – 2024-10)

• Built and maintained client relationships by identifying financial needs and providing guidance on appropriate banking products and services.
• Managed client appointments, follow-up activities, and internal coordination to ensure timely service and consistent communication.
• Partnered with cross-functional teams to resolve client needs and support efficient day-to-day banking operations.
• Maintained accurate client and transaction documentation while adhering to internal policies, compliance standards, and reporting requirements.

Banker at BMO (2022-05 – 2024-01)

• Managed a high volume of client transactions, service requests, and account-related inquiries in a fast-paced banking environment.
• Built client relationships through consistent follow-up, needs-based conversations, and responsive service.
• Assisted with employee training and onboarding, helping new team members understand processes and service expectations.
• Resolved complex client concerns through problem-solving, communication, and collaboration with internal teams.

Executive Assistant at Team Management LLC (2020-10 – 2022-01)

• Provided direct administrative support to company leadership, including calendar management, meeting coordination, scheduling, and day-to-day business support.
• Coordinated communication between executives, internal teams, and external stakeholders while handling confidential information with discretion.
• Managed travel arrangements, corporate events, team activities, and related logistics from planning through execution.
• Identified administrative process improvements and implemented changes that streamlined internal workflows.

Data Entry Clerk at Class Expert Group (2019-08 – 2020-10)

• Maintained accurate organizational records and completed high-volume data entry with close attention to accuracy and deadlines.
• Managed documentation systems to ensure business records remained organized, current, and accessible.
• Collaborated with team members to improve information flow and support more efficient administrative processes.

Degree in Progress in Business – Georgia State University