Martha Lee
Customer Service
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About
A compassionate, patient, observant, and reliable Medication Technician and Care Giver with 3 years of experience assisting and supporting the older adults.
Documented
Medication taken or refused, placed request for refill and notified the care team of any physical or medical changes. Provided quality care to the older adults who are independent living, assisted living, and in memory care. Good interpersonal skills with nurses and other caregivers to provide the care needed for each older adult.
Looking forward to learning new skill and gaining a new experience. Assisted with housekeeping to keep private and public rooms clean. Clean and sanitized bathrooms, vacuumed the hallway, clean up flooded rooms and sanitized high touched area.
Experience
Paraprofessional at Flagstaff High School (2024-03 – Present)
Exceptional Student Services Account Specialist
- Assist Student with their school activity and personal care
Medication Technician at Brookdale Senior Living (2022-06 – 2024-02)
Health and Wellness Director
- Assist memory care residents with their medication
- Request for refills on medication and calling outside assistance for additional medical service
- Provide information about medication given when asked approved personal
- Encourage and assist memory care residents in their daily living
- Communicate with the family and the Nurse about the ongoing condition of each memory care resident
- Discontinued employment because of difference of opinion on how a situation was handled
Care Giver at Brookdale Senior Living (2021-06 – 2022-06)
Health and Wellness Director
- Assist older residents with their daily living and individual needs
- Aid in the morning, afternoon, and evening routines with getting dressed and cleaned
- Support private changes and showers
- Listen and assist residents physically and emotionally
- Took Medication Technician position after passing training course
Bus Aide at Flagstaff Unified School District 1 - Transportation (2013-08 – 2021-08)
Director
- Assist bus driver to provide safe transportation of students that need attention physically and emotionally
- Safety secure students with seat belts, and wheelchair belts
- Provide information from and to parents and teachers
- Discontinued employment after receiving Associate Degree in Health Science and found a position with Brookdale Senior Living
Bus Driver at Flagstaff Unified School District 1 (2008-06 – 2013-07)
Director
- Transported students on schedule route
- Made daily inspection of bus
- Complied with school guidelines for student safety and support
- Switched position from Bus Driver to Bus Aide
Daily living Assistant at CPES (2008-07 – 2013-02)
Associate Director
- Worked with clients on their daily activities
- Upkeep room and facility, scheduled events, and appointments
- Transported clients to rehabilitation and medical appointments
- Discontinued employment because full-time employment became available
Security Officer at Guardsmark Inc (2003-10 – 2008-07)
Security Operations
- Mobile and entry patrol at San Juan Coal Company
- Verified incoming vehicles for safety and verified deliveries
- As supervisor, oversaw staff schedule, training, and worked closely with the safety department
- Discontinued employment because family moved to Flagstaff
Security Officer at Chief Security (2003-09 – 2003-07)
Security Operations
- Conducted mobile and foot patrol on construction grounds, checked for safety hazards, and communicated daily with the construction crew
- Continued employment with new company, Guardsmark Inc
Retail Associate at Sky Ute Casino Resort (1998-10 – 1998-04)
Seasonal Winter Employment
- Communicated and interacted with customers, took order, made food and beverages
- Winter employment
Retail Associate at Mesa Verde National Park - Aramark (1999-04 – 2000-10)
Seasonal Summer Employment
- Seasonal summer employment in the gift shop, supervised staff, oversaw staff schedule, completed daily account balance and placed orders for merchandise
- Trained incoming associates with merchandise presentation, and sale procedures
Retail Associate at Grand Canyon National Park - Xanterra (1998-04 – 1998-10)
Seasonal Summer Employment
- Seasonal summer employment in gift shop, high degree of interaction with customers, and presented merchandise to potential buyers
Education
Associate of Applied Science and Nursing Assistant Certification in Health Science and Nursing – Coconino Community College (2021-05)
High School Diploma – Rock Point Comm. School (1988-05)
