Mary Archer

Dedicated healthcare professional with experience in medical assisting, patient access, phlebotomy, insurance verification, billing, leadership, and clinical support. Skilled in patient care, medical documentation, and supporting efficient healthcare operations.

Site Lead / Phlebotomist at Quest Diagnostics (2025-01 – Present)

• Promoted to Site Lead overseeing daily operations of the patient service center.
• Supervise staff, manage workflow, scheduling, and service quality.
• Perform venipuncture and specimen collection with focus on safety and accuracy.
• Payment collection and insurance verification.

Medical Coding / Billing Specialist at Apex Paramedics (2022-09 – 2025-12)

• Managed EMS billing, insurance claims, coding, and payment reconciliation.

Site Lead / Phlebotomy Technician at LabCorp (2017-05 – 2021-08)

• Performed venipuncture, specimen processing, patient registration, and documentation.

Manager / Registrar / Phlebotomy Instructor at APLMED Academy (2013-09 – 2017-05)

• Managed daily operations, student records, and front office functions.
• Instructed students in healthcare-related programs.
• Supervised staff and supported new program development.

EMS Supervisor / EMT B at Capital City Ambulance (2007-01 – 2011-09)

• Supervised 30 employees and coordinated 10 EMS units.
• Managed billing, insurance processing, and operational support.
• Assisted with emergency patient care and monitoring.

Medical Assistant at Dr. Macaulay (2011-02 – 2017-02)

• Aided providers with patient care and daily clinical office operations.
• Prepared patients for examinations, recorded vital signs, and updated medical histories.
• Performed patient intake, room preparation, and clinical documentation.
• Performed with injections, medications, specimen collection, and basic clinical procedures as directed.
• Maintained electronic and paper medical records while following HIPAA guidelines.
• Scheduled appointments, supported front office operations, and communicated with patients.
• Managed supplies, sterilization procedures, and maintained exam rooms.
• Provided compassionate patient support in a fast-paced medical environment.

College America 2012

Ultimate Medical Academy- Current