Operations Lead, Home and Kids Lead, Misses Lead at Kohl's (2013-11 – Present)
- Assisted customers with online orders and provided excellent customer service
- Maintained organization of merchandise racks on the sales floor
- Received and unloaded trucks, ensuring timely stocking of merchandise
- Trained new sales associates on product knowledge and sales techniques
- Utilized POS system to process sales transactions and returns
- Collaborated with team members to achieve sales targets and provide a positive shopping experience
Lead of Data Integrity, Dry Grocery, Checkout and Soft Lines at Kmart (1988-05 – 2013-07)
- Oversaw data integrity by ensuring accurate inventory counts and ordering merchandise as needed
- Implemented systems to maintain stock levels and organized and replenished shelves
- Utilized POS system to process sales and returns efficiently
- Managed store merchandise racks and displays to optimize customer experience
- Collaborated with team members to set new layouts in departments according to company standards
- Conducted regular audits to ensure data accuracy and identify areas for improvement
