Marysol Diaz

Performance oriented leader and highly experienced communicator who features strong interpersonal skills, a high level of empathy, and an ability to work well with others. Excellent client evaluation skills and the ability to locate and promote appropriate community services for clients. Proven ability to quickly establish excellent working relationships with clients.

I am committed to social work and passionate about empowering others, especially those from a diverse array of backgrounds. I draw extensively from my varied military and customer service background regarding how I interact with others and provide needed support.

Case Manager – Master's Level - Telecare San Joaquin MCRT - Stockton, California

(2025-11 - 2026-06)

• Respond to crisis calls and assess individuals experiencing mental health, behavioral, or substance use crises
• Complete real-time screenings and risk assessments (including safety concerns like danger to self or others)
• Provide de-escalation and crisis intervention in the field and over the phone
• Determine appropriate level of care (e.g., safety planning, referrals, 5150 evaluation if needed)
• Coordinate with outside agencies such as law enforcement, EMS, hospitals, and county behavioral health
• Link individuals and families to services including outpatient care, shelters, substance use treatment, and community resources
• Provide follow-up support and ensure warm hand-offs to ongoing providers
• Document all encounters accurately in the electronic health record (e.g., SmartCare)
• Maintain communication with team members during active calls and ensure proper hand-off between shifts
• Participate in team meetings, case reviews, and ongoing trainings

Psychiatric Social Worker - DSHS Western State Hospital - Lakewood, Washington

(2021-02 - 2024-05)

• Work within a multidisciplinary team and with discharge social worker partners on behalf of patients
• Deliver daily therapeutic engagement and coordinated community discharge transition care
• Provide targeted clinical mental health assessment and evaluations along with diagnostic impressions in accordance with the DSM-5
• Provide evidence-based psychotherapy and psycho-education treatment with individuals
• Coordinate visitations and works with family members and support systems
• Educate and counsel patients and their families about behavioral health issues, interventions, diagnosis, and prognoses
• Screen, interview and complete initial and ongoing documentation such as discharge paperwork, annual biopsychosocial evaluations and progress notes
• Advocate on behalf of patients and work closely with Department of Corrections, MCO/ASO and DDA
• Present clinical presentations at appropriate hospital case consults and participate in legal hearings
• Act as liaison to attorneys, family members and outside agencies
• Provide expert testimony at civil court hearings
• Primary formulator for treatment plans and behavioral interventions for each patient assigned to caseload

Crisis Services Counselor - Providence St. Peter's Hospital - Olympia, Washington

(2018-10 - 2021-02)

• Completed thorough mental health, substance use, and psycho-social problems assessments and evaluations for patients presenting to the Emergency Department (ED) with mental health needs, provide crisis intervention and stabilization
• Collaborated with psychiatry, medicine, and social work and complete evaluations including suicide risk assessment and facilitate inpatient hospitalization when indicated or referrals to community providers
• Develop safety contract and/or no self-harm agreement and connect patients to mental health resources and other community resources within their area

On-Call Social Worker II - Telecare Corporation - Shelton, Washington

(2018-10 - 2019-10)

• Provide safe, effective and efficient implementation of direct care in accordance with established policies and standards of care
• Utilize de-escalation techniques, crisis management when engaging with clients in the community
• Referral clients when appropriate to Intensive Case Management team for ongoing care
• Provide psychoeducation to clients in the community suffering from depression, anxiety, stress, suicide ideation and posttraumatic stress disorder
• Complete mental health evaluations, suicide risk assessment and facilitate inpatient hospitalization when appropriate and/or referrals to community resources
• Lead both emergent and non-emergent outreach teams through Law-Enforcement referral to determine client's mental health status and crisis management
• Arrange voluntary and involuntary treatment when suitable; provide documents of mental health examination, suicide/homicide risk assessment, and evaluation to counterparts for continuous care
• Collaborate with team members towards improving care and processes for the Mobile Outreach

On-Call Crisis Services Counselor - Providence St. Peter's Hospital - Olympia, Washington

(2018-04 - 2018-10)

• Complete thorough mental health, substance use, and psycho-social problems assessments and evaluations for patients presenting to the Emergency Department (ED) with mental health needs, provide crisis intervention and stabilization
• Collaborate with psychiatry, medicine, and social work and complete evaluations including suicide risk assessment and facilitate inpatient hospitalization when indicated or referrals to community providers
• Develop safety contract and/or no self-harm agreement and connect patients to mental health resources and other community resources within their area

Clinical Social Worker - Telecare Corporation - Federal Way, Washington

(2017-12 - 2018-09)

• Performed psychosocial assessments of clients at admission, upon change of condition created, reviewed and update care plan and progress notes. Document client's behavior and provided interventions when necessary
• Cultivate and nurture, positive and productive relationships with clients, families and health team members to promote effective coordination of resources
• Advocate on behalf of clients to ensure the protection of the client's health, safety and rights
• Provide crisis interventions, resulting in client's resumption of daily routine
• Coordinates with outside community services such as; social services agencies, medical providers, mental health providers, counselors, case managers and other care providers
• Managed and developed a treatment plan to prepare the clients for discharge. Provide complex discharge planning services
• Worked closely with a multidisciplinary team, clients, and family to create a safe discharge plan

Social Worker II - Telecare Corporation - Olympia, Washington

(2017-03 - 2017-12)

• Provides safe, effective and efficient implementation of direct care in accordance with established policies and standards of care
• Utilize de-escalation techniques, crisis management when engaging with clients in the community
• Referral clients when appropriate to Intensive Case Management team for ongoing care
• Provide psycho-education to clients in the community suffering from depression, anxiety, stress, suicide ideation and posttraumatic stress disorder
• Complete mental health evaluations, suicide risk assessment and facilitate inpatient hospitalization when appropriate and/or referrals to community resources
• Lead both emergent and non-emergent outreach teams through Law-Enforcement referral to determine client's mental health status and crisis management
• Arrange voluntary and involuntary treatment when suitable; provide documents of mental health examination, suicide/homicide risk assessment, and evaluation to counterparts for continuous care
• Collaborate with team members towards improving care and processes for the Mobile Outreach team

Adult Mental Health Therapist - Behavioral Health Resources - Olympia, Washington

(2016-08 - 2017-03)

• Provide individual and group therapy to clients (ages 19–elderly) in a community mental health setting
• Assist clients in overcoming depression, posttraumatic stress disorder, anxiety disorders, grief and loss, suicide ideation, self-harming behaviors, substance use disorder, etc.
• Utilize evidence-based treatment modalities to include Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), Risk Reduction Techniques, Solution-focused Therapy (SFBT), Cognitive Processing Therapy (CPT) and psychoeducation to guide clients in the development of skills or strategies in overcoming mental health problems
• Develop crisis plans for high risk suicidal clients. Additionally, for those clients in domestic violence relationships, assist clients in developing safety plans and provide safe shelter resources
• Conduct psychosocial assessments to determine client needs and goals. Assess and evaluate clients' mental health condition, based on review of client information and update client diagnosis
• Collaborated with clients to develop and implement individualized treatment plans using knowledge of treatment modalities to implement therapy and achieve treatment goals