Matt

Experienced transportation professional with a strong background in customer service, time management, and logistics. Demonstrated success as a top delivery driver at FedEx Ground, consistently achieving 100% route accuracy. Skilled in dispatch coordination, DOT compliance, and problem-solving across roles in trucking, warranty coordination, and account management. Authorized to work in the US for any employer.

CDL Dump Truck Driver - Coast Materials - Aransas Pass, TX

(2025-09 - 2026-05)

• Delivered materials within a 230-mile radius by operating local tractor trailers and dump trucks, ensuring timely and safe deliveries

Roll Off Driver - Waste Management - Liverpool, NY

(2024-12 - 2025-09)

• Transported roll off containers to and from client sites and landfills, ensuring efficient turnaround and customer satisfaction
• Maintained compliance with all DOT regulations and safety rules, contributing to a safe work environment

Delivery Driver - FedEx Ground - West Palm Beach, FL

(2020-04 - 2024-10)

• Delivered packages to customers and businesses, achieving timely and accurate deliveries
• Utilized Zebra scanner to efficiently track and confirm package deliveries
• Ranked consistently as top driver by delivering all packages on assigned route with complete accuracy

Warranty Coordinator/BDC - Gastonia Dodge - Gastonia, NC

(2017-02 - 2020-03)

• Answered phones and scheduled service appointments, enhancing customer satisfaction and service efficiency
• Reviewed warranty paperwork with customers for service repairs, ensuring clear communication and understanding
• Processed warranty paperwork and supported the business development center by managing inbound and outbound calls to potential customers

OTR Truck Driver - TOTAL Transportation of MS - Richland, MS

(2016-03 - 2017-02)

• Operated tractor trailer across the east coast, delivering freight efficiently and on schedule
• Demonstrated strong time management and problem-solving skills while communicating effectively with dispatch

Account Manager - Rent-A-Center - Gastonia, NC

(2008-01 - 2016-03)

• Managed collection accounts and secured timely payments from customers, improving cash flow
• Created daily driver schedules and routes for pickups and deliveries, optimizing operational efficiency
• Performed extensive computer and phone work to support account management and customer service
• Interacted daily with customers both in person and by phone, building strong client relationships

High school diploma or GED - West Lincoln High School (2002-06 - 2006-05)

Upper secondary education (2030-09 - 2030-09)