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Matthew Garcia

Customer Service

Talent
San AntonioMember since March 24, 2026
Customer ServiceTeam LeadershipAudio and Video Equipment OperationEquipment Operation (Pallet Jacks, Power Tools, Gas-Powered Equipment)Financial Management and InvoicingSpreadsheet ManagementCommunicationTime ManagementInventory ManagementEvent OrganizationCoaching
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Customer ServiceTeam LeadershipAudio and Video Equipment OperationEquipment Operation (Pallet Jacks, Power Tools, Gas-Powered Equipment)Financial Management and Invoicing

About

Motivated, detail-oriented, college graduate seeking to apply strong work ethic and customer service skills in a team-oriented work environment. I have a high level of enthusiasm along with a sense of urgency to work, learn and add value to the team. I am confident my experience and leadership skills have positioned me to be successful in the opportunity your organization has to offer.

Experience

Assistant Store Lead at Quick Quack Car Wash (2025-12 – Present)

Assist the Store Leader in daily operations, ensuring efficient workflow, safety, and high customer satisfaction

  • Assist the Store Leader in daily operations, ensuring efficient workflow, safety, and high customer satisfaction
  • Lead and support team members during shifts, providing direction, training, and feedback
  • Maintain strong customer service standards by resolving customer concerns and ensuring a positive wash experience
  • Monitor site operations including show room flow, equipment readiness, and cleanliness of the facility
  • Support onboarding and training of new employees, reinforcing company policies and procedures
  • Handle opening and closing duties, including wash quality, site readiness, and shift accountability
  • Demonstrate a strong sense of urgency and accountability in a fast-paced, high-volume environment

Student Worker at Audio and Video Reed Arena (2022-09 – 2025-12)

Work in a team of students to provide audio and video assistance to all athletic facilities at Texas A&M University

  • Work in a team of students to provide audio and video assistance to all athletic facilities at Texas A&M University
  • Operate light and sound boards during Reed Arena events
  • Measure sound decibels and make proper adjustments at Kyle Field

Overnight Stocking Associate at Sam's Club (2024-04 – 2024-12)

Stocked and organized merchandise across multiple departments, ensuring shelves were fully replenished and visually appealing for daily operations

  • Stocked and organized merchandise across multiple departments, ensuring shelves were fully replenished and visually appealing for daily operations
  • Operated equipment such as pallet jacks to transport and stage inventory efficiently and safely
  • Maintained a clean and organized sales floor in compliance with company safety standards
  • Collaborated with team members to complete large stocking assignments within tight overnight timelines
  • Demonstrated strong time management and reliability by consistently meeting overnight productivity goals in a fast-paced environment

Intern at Spurs Sports and Entertainment (2023-05 – 2023-08)

Worked in a team of four to organize and facilitate youth basketball camps in South Texas

  • Worked in a team of four to organize and facilitate youth basketball camps in South Texas
  • Transported equipment and coaches gear to camps across South Texas
  • Negotiated and finalized camp fees, sent payment invoices, worked on spreadsheets with essential camp information

Intern at Spurs Sports and Entertainment (2022-03 – 2022-08)

Worked in a team of four to organize and facilitate youth basketball tournaments in South Texas

  • Worked in a team of four to organize and facilitate youth basketball tournaments in South Texas
  • Negotiated and finalized tournament fees with coaches, sent payment invoices, worked on spreadsheets with essential team information
  • Set up facilities with advertisements, signage, and supplies for operation
  • Largest tournament: 630 teams from all over Texas and the United States
  • The 2022 tournament season accounted for about 1.4 million dollars in revenue

Sales Associate/Auto Parts Delivery Driver at AutoZone (2021-03 – 2021-08)

Worked as a parts delivery driver for automotive shops in our store's area

  • Worked as a parts delivery driver for automotive shops in our store's area
  • Stocked shelves, answered phones, and worked as a cashier while not on runs
  • Developed customer service and communications skills
  • Learned the importance of tasks being completed in a timely manner for the company

Landscaper/Business Owner at Landscaping/Self Employed (2018-06 – 2020-08)

Independently started a two-man landscaping company

  • Independently started a two-man landscaping company
  • Provided lawn care and maintenance to approximately twenty customers
  • Built working knowledge of gas-powered equipment, power tools, and customer communication skills

Education

Bachelor of Science in Kinesiology (Exercise and Sports Science) – Texas A&M University (2025)

High School Diploma – St. Anthony Catholic High School (2021)

Skills

Customer Service

Reviews

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