Executive Account Manager
Optimum - Jonesboro, AR
May 2022 to Present
- Educated customers on cable TV, high speed internet and related Optimum products on site in numerous residential locations
- Persuaded customers to allow entry to their home for further discussion and purchase of Optimum products
- Coordinated with customer service, operations, and management to ensure a positive customer experience
Market Manager
4 different sites: Arkansas, Mississippi, Missouri, Florida
May 2020 to May 2022
- Managed a multi-unit area of 5-10 stores in the Walmart wireless environment
- Responsible for all leadership tasks including interviewing, hiring, onboarding, training, and development of employees
- Interacted with employees, business partners, and customers in an ethical and professional manner
Wireless Consultant
T-ROC - Searcy, AR
March 2019 to June 2020
- Sold wireless service and accessories for Verizon, AT&T, and prepaid providers
- Achieved and sustained number one ranking in sales in a regional area
- Maintained an excellent professional relationship with Walmart staff
Therapist/Counselor
Families Inc - Searcy, AR and Batesville, AR
April 2013 to January 2018
Provided all therapy services including initial intake, treatment plans, individual therapy, family therapy, crisis intervention, and group therapy for children and adults in a home, office, and school environment in addition to supervision of interns and case managers
