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Matthew Osterhout

Matthew Osterhout

Customer service

Talent
Cape Coral, LeeMember since June 14, 2023
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About

Highly motivated and energetic individual with a culmination of business and customer service skills in retail, service technician automotive and sales positions. Handles new challenges and tasks well and always with a strong work ethic. Works great under stressful and fast paced work environments. Good with analyzing situations and delegating where needed with common sense. Ability to think outside the box.

Experience

EXPERIENCE

2022 - 2023

SERVICE TECHNICIAN, RESIDENTAL/COMMERICAL, COASTAL IRRIGATION, FT MYERS

Mainline and lateral line repairs, new systems installations, controller and rain sensor replacements, diagnostics, sprinkler head replacements, well pumps replacements, valve manifold installation or replacements.

2020 - 2022

IRRIGATION TECHNICIAN, MAINSCAPES, FT MYERS

Sprinkler head replacements, pipe repair, electrical diagnostics, controller and rain sensor replacements and maintenance.

2018 - 2020

ASSISTANT WOOD DEPARTMENT MANAGER, FLOOR AND DÉCOR, FT MYERS

Inventory, displays, customer service, cash handling, department upkeep, truck shipments, delegating tasks, opening and closing store duties.

2017 – 2018

PARTS SPECIALIST, COCONUT POINT FORD, ESTRO

Backdoor shipping in/out, Inventory accountability, putting shipments away, part sales, part deliveries, computer logs, emails, phone orders.

2015 - 2017

RETAIL MANAGER, ADVANCED AUTO PARTS, CAPE CORAL

Specializing in quality counter sales, knowledge of opening and closing duties, meeting sales goals, delegationof tasks, money handling/deposits, communication/emails, reports, inventory upkeep, ordering shipments, cycle counts, planograms, scheduling, filing.

2012 - 2014

PORTER/DETAILER, JACKS COLLISION CENTER, FORT MYERS

Cleaning and prepping cars for paint. Client deliveries which included: picking up and dropping off clients.

2007 - 2008

CLERK, ADA’S NATURAL FOODS, CAPE CORAL

Stocking and organizing product on main floor. Assisted customers with product location. Storage room cleaning and organization, receiving shipments.

2003 - 2007

CUSTOMER SERVICE REP, PUBLIX, CAPE CORAL

Problem solving, item returns, lottery sales, special ordering, Monday handling, customer service satisfaction, stocking and organizing work area, filing/paperwork.

Education

2006

MARINER HIGH SCHOOL, CAPE CORAL – DILPOMA

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