Matthew Thompson

Customer service oriented employee who is ready to expand out of retail work. Great with interactions over phone or in person, whether with a guest or associate. Positively minded with a great attitude and an acute ability to adapt and learn new procedures.

Team Member - Target #1250 - Maryville

(2026-03)

• Worked in multiple departments
• Food and Beverage:
• Check dates
• Inventory audits
• Stocking
• Guest Interactions
• Unloading Cooler trucks with speed to maintain freshness
• Inbound
• Sorting 1000’s of product boxes to the proper areas
• Effectively learned and mastered the procedures to maintain speed
• Learned to stock new areas effectively while being thrown into a new area

Front End Supervisor - Costco Wholesale #1080 - San Marcos, CA

(2022-04 - 2025-12)

• Promoted based on performance, reliability, and strong member service
• Led daily front-end operations and coordinated staffing schedules using digital systems
• Managed high-volume cash transactions and financial system inputs with accuracy
• Assisted in implementing new productivity standards and operational procedures
• Worked with IT-adjacent systems (AS400), troubleshooting user issues and training staff on proper usage
• Communicated effectively across a 10–14 person team to maintain operational continuity
• Resolved member concerns while ensuring a high level of member satisfaction

Stocker / Front-End Assistant - Costco Wholesale #1080 - San Marcos, CA

• Stocked, replenished, and rotated merchandise across sales floor, coolers, and endcaps
• Set up and maintained product displays according to merchandising standards
• Broke down pallets and transported inventory using pallet jacks and carts
• Operated cash registers and supported front-end operations as scheduled
• Unloaded and packed member carts while delivering efficient, friendly service
• Maintained clean, organized aisles and backroom areas in compliance with safety standards