Customer Service
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Hello,
I' m Mavine.
I am pleased for the opportunity to apply for the Flight Attendant position you have open at your Company. As a passionate Hostess, I have over 10 years experience in Customer Service, including at Wine Venue, entertainment, hospitality, all at one Company. I am delighted to cross over into an industry and provide your Company excellent services.
My last position, I was responsible for setting the stage for great services. The rooms were all ready for the vendors including the, "Green Room" for the Artists for preparation to perform. Addition to that, I worked the floors, interacting with my guests/customers by serving Beverages and Wine paring.
I studied Business Administration at Lindsey Hopkins Institute, and obtained Diplomas. Later on, went to CUNY, Borough of Manhattan Community College. There, I studied Computers, and Business courses. and received credits. Moreover, at my last position, I was awarded a Company badge for passing a test about the Company wines. My passion is to serve and I enjoy what I do.
Here is an example of who I am, a letter of recommendation, uploaded, speaks to my character. addition to that, I am focused, dedicated professional, persevering, and can do anything I put my mind to.
Thank you.
City Winery New York, NY September 2017-July 2019
Hostess, events coordinator provided services to guests and customers
Duties, assisted the guest in walk through at the Winery. Greeted upon arrival.
Oversaw events in wine tasting room, guests at wedding, set up for entertainers.
Joonbug Event, Entertainment Agency, New York, NY September 2011-January 2016
Hostess/Guest Service,
Duties, greeted guests, secured their belongings, solved any issues they may have
Complete transactions, and direction to locations
Astor Wine Center, New York, NY September 2013- August 2015
Customer Service, Wine testing room
Duties, welcome guests, serve guests, customers,
Wine pair, work the floors, serving wine and paring
Balducci's Restaurant, JFK International Airport, Queens, NY July-November 2012
Customer Service, Sales Associate
Duties, assist customers, serve orders, direct passengers to locations,
Collected payments and report to manager
Hang It Up Corp/Marriott Marquis Hotel, New York, NY October 2008-May 2011
Hostess, guests service
Duties, Coordination events, inspect all wine tasting rooms, serving areas ensure proper vendors set up, and coats check stands, arranged tables, chairs, wine glasses and flowers, provided guests with program booklets, and restocked tables and maintained an exemplary level of quality service.
CUNY, Borough of Manhattan Community College-College credits, Business Administration, computer skills, New York, NY
