Director - School of Art and Design at One River School (2024-05 – Present)
- Achieved 22% YoY revenue growth in the first year as Director by optimizing student acquisition strategies, through strategic partnerships, workshop enrollment growth, targeted community outreach, and CRM utilization
- Led end-to-end planning and execution for events, while using integrated marketing campaigns like networking, event tabling, email, digital, and print.
- Maintained 91% membership retention by delivering exceptional, high-touch customer service and personalized engagement.
- Led with emotional intelligence, fostering a positive work environment and achieving 100% employee retention, through relationship management and supportive coaching.
- Managed budgets effectively, staying within labor, marketing, and supply cost parameters to maintain financial health.
- Implemented EOS framework to drive operational excellence, conducting weekly team meetings and one-on-ones to set clear goals and expectations.
- Enhanced front-of-house training, resulting in 93% of calls answered within 5 seconds and consistent customer satisfaction.
- Coordinated high-end art exhibits and receptions, managing the sale, transport, and logistics of artwork with professional artists.
- Produced successful membership art shows for 450+ students, ensuring high-quality execution in line with One River Standards, including artwork display, staffing, and event coordination.
Department Manager - Disaster Relief Art Restoration at Prism Specialties (2017-06 – 2024-05)
- Led and orchestrated a 5200% departmental growth over six years, demonstrating strategic leadership and informed decision making.
- Provided comprehensive management of art collections valued at 1.5 million dollars, overseeing their meticulous cataloging, evaluation, restoration, safeguarding, and delivery.
- Garnered five-star reviews by exceeding expectations and delivering quality service that cultivated high levels of client satisfaction and loyalty.
- Expertly managed the collection and oversight of more than 600 art pieces within a tight deadline, utilizing team resources to delegate clear tasks, streamline protocols, and implement organized procedures related to art handling and care.
- Coordinated and managed requests from clients, contractors, and insurance agents, maintaining seamless communication through fast-paced, multi-level projects.
- Developed a robust network of skilled professionals, fostering collaborative relationships that enrich departmental resources and broaden capabilities.
- Elevated brand authority by being featured in prominent digital media, such as Martha Stewart.
- Conducted research and perfected specialized restoration treatments to address challenging projects and cater to unique client inquiries.
- Exemplified company core values by reassuring clients with expert knowledge in disaster relief, art restoration, and the preservation of valuable assets. Develop genuine and lasting relationships that further solidify our reputation and expand our service network.
- Drove marketing outreach initiatives through compelling social campaigns, tabletop events, and cold-calling strategies.
Studio Manager - High-end Painting Studio at ArteVino (2013-06 – 2017-05)
- Managed weekly art studio classes for a diverse group of 200+ guests, delivering a tailored and personalized experience.
- Coordinated special requests including marriage proposals, customized parties, and private lessons.
- Maintained a dynamic cross-platform social media presence through marketing content, local businesses collaborations, and actively engaging clients to interact with posted photos and videos.
- Interviewed and trained staff, set clear employee goals, assessed performance, and provided comprehensive day-to-day support.
- Oversaw critical operations, including website curation, class scheduling, supply management, and human resources.
- Offered painting instructions to varying skill levels, including customized events for field trips, care homes, honors badges, and fundraisers.
- Generated new paintings by developing thoughtful step-by-step instructions, enabling instructors to teach and guests to execute with ease and creativity.
Art Instructor at Multiple Institutions (2013-09 – 2017-05)
Part Time- Work hours varied by semester
- Hunterdon Art Museum - Clinton
- Visual Arts Center of NJ - Summit
- Arts Council of Princeton - Princeton
- Center for Contemporary Art - Bedminster
- Inspire Art Gallery - Dunellen
