Megan Needham

I’m a detail-oriented and empathetic professional with a strong background in customer service, problem-solving, and communication. I thrive in fast-paced, remote environments where I can build lasting relationships with clients while resolving issues efficiently and compassionately. With a proactive mindset and a knack for navigating complex systems, I’m passionate about helping people and streamlining operations.

Whether responding to inquiries or improving processes, I’m committed to delivering excellent service that keeps customers coming back.

Experienced Customer Service & Sales Specialist with over 10 years of success supporting clients across healthcare, insurance, telecommunications, and logistics. Adept at managing high call volumes, resolving complex issues, and cultivating strong customer relationships. Proven track record of exceeding sales targets, optimizing service workflows, and adapting to dynamic, fast-paced environments.

Skilled in CRM platforms, technical troubleshooting, and cross-functional coordination. Committed to delivering efficient, empathetic support that drives customer satisfaction and business growth.

Owatonna High School