Megan Pippins
Server
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About
Working in a fast past environment while maintaining a positive attitude POS system experience with TOAST, Square, Aloha Strong background in menu knowledge, allergy and dietary restrictions
Experience
Server at RuRu’s Taco & Tequilas (2026-09 – Present)
- Working in a fast past environment while maintaining a positive attitude
- POS system experience with TOAST, Square, Aloha
- Strong background in menu knowledge, allergy and dietary restrictions
- Multitasking under high volume shifts
Customer Service Representative 3 – Lead Biller at Spectrum Business (2025-03 – Present)
- Answer customer inquiries via phone, email, or chat in a professional manner
- Provide accurate information about products, services, or policies
- Resolve customer complaints and escalate complex issues when needed
- Process orders, payments, returns, and account updates
- Assisting new hire agents with problems and complex order entry.
Apple iOS Advisor/Customer Billing Support at Teleperformance (2022-11 – 2024)
- Answering questions about products, troubleshooting device issues.
- Able to self manage and work independently.
- Exceed expectations with guidance and knowledge in tech support.
- Billing and live data entry reports while problem solving
Bartender & Cocktail Server at Chefs Kitchen (2020-04 – 2022-11)
- Prepared and served cocktails while maintaining a clean and sanitary bar
- Delivered attentive, friendly service ensuring guest satisfaction.
- Resolved customer concerns with professionalism and efficiency
- Boosted sales by upselling specialty drinks and menu items.
Bartender & Server at Nefelie’s (2018-07 – 2020-03)
- Multi task, taking food orders and delivery of items.
- Up sell food items and drinks
- Clear communication between kitchen and other staff members.
Lobby Lounge Server Assistant, Coffee Barista, Banquet Server at The Ritz Carlton (2016-09 – 2018-07)
- Supported bartenders and servers by stocking, running food, and preparing coffee beverages.
- Assisted in banquet service and luxury guest experiences.
- Learned and upheld fine dining service standards.
Server, Food Runner at Studio Movie Grill (2014-04 – 2016-03)
- Working and producing in a fast paced environment.
- Being able to lift 50 or more pounds.
Education
Culinary Arts and Business Management – Johnson & Wales University (2013-09 – 2015-05)
