Megha Manny

Dedicated billing professional with experience in medical billing, insurance claims processing and years of experience in managing patients, scheduling, records and front office operation. Looking to join a healthcare organization to enhance patient satisfaction and clinic efficiency with multi-tasking skills. Eight years of experience in Medical admin field and Medical billing; Three years in medical front office; Five years in medical billing.

Assistant Medical Admin / Medical Biller - Tennessee Pediatric & Adolescence Center - Cookeville, TN, U.S.A.

(2018-02 - 2025-05)

• Efficient in managing appointment scheduling, patient records, insurance verification, medical billing and financial information.
• Work daily report as set by Practice Manager
• Effective in handling office and administrative tasks within busy, multi-physician practices.
• Gained hands on experience with patient interactions and healthcare documentation.
• Assisted the billing department in processing insurance claims and patient invoices
• Conducted research on claim denials and resubmitting corrected claims
• Expertise in navigating medical billing software and EHR (Electronic Health Record) system

Medical Biller - Upper Cumberland Rural Health Clinic - Cookeville, TN, U.S.A.

(2025-06 - 2026-05)

Sr. Routing Engineer / Quality Support Engineer - Plintron Global Technology Solutions (Lyca Technology) - Chennai, India

(2008-10 - 2011-09)

• Responsible for inbound/outbound call routing, call quality monitoring and report data analysis.
• Worked with multiple Tier 1 telecom vendors on variety of products and services.
• Provided daily updates on the calls and carriers to internal team during Carrier review meetings.
• Dealt with carrier TDM and SIP networks (Verizon, ATT, T-Mobile, Sprint, etc...).
• Performed call testing, Ticket analysis and troubleshooting to ensure call quality.
• Quality / Usage (Airtime): Analysis of the volume of successful calls

Transmission Engineer - Sun Networks - Chennai, India

(2007-09 - 2008-09)

• Monitored 17 channels of Sun networks and checked/ensured the video & audio quality levels.
• Handled administrative tasks for avid media network.
• Checked the carrier signals, satellite uplink and down link power level status and updated tracking sheet.
• Tracked the Strength of both Uplink and down Link Frequency Signals.
• Analyzed/resolved faults and complaints (Helpdesk ticket analysis).
• Identified deviations from normal traffic pattern.
• Met compliance and performed Service Analysis.

Master of Business Administration - Madras University (2010-05)

Bachelor of Engineering - Electronics & Communication - Anna University (2007-05)

High School (2003-05)