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Megha Manny

Megha Manny

Dedicated billing professional with experience in medical billing, insurance claims processing and years of experience in managing patients, scheduling, records and front office op

Talent
North CarolinaMember since August 28, 2026
RoutingTroubleshootingAppointment schedulingInsurance verificationMedical billingGSMSS7SMPPISUPHLRSCPSMSCLCR routingCommunicationC++Windows NTMacMicrosoft ExcelInsurance claims processingEHR (Electronic Health Record)Call routingCall quality monitoringSIP networks
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RoutingTroubleshootingAppointment schedulingInsurance verificationMedical billing

About

Dedicated billing professional with experience in medical billing, insurance claims processing and years of experience in managing patients, scheduling, records and front office operation. Looking to join a healthcare organization to enhance patient satisfaction and clinic efficiency with multi-tasking skills. Eight years of experience in Medical admin field and Medical billing; Three years in medical front office; Five years in medical billing.

Experience

Assistant Medical Admin / Medical Biller - Tennessee Pediatric & Adolescence Center - Cookeville, TN, U.S.A.

(2018-02 - 2025-05)

  • Efficient in managing appointment scheduling, patient records, insurance verification, medical billing and financial information.
  • Work daily report as set by Practice Manager
  • Effective in handling office and administrative tasks within busy, multi-physician practices.
  • Gained hands on experience with patient interactions and healthcare documentation.
  • Assisted the billing department in processing insurance claims and patient invoices
  • Conducted research on claim denials and resubmitting corrected claims
  • Expertise in navigating medical billing software and EHR (Electronic Health Record) system

Medical Biller - Upper Cumberland Rural Health Clinic - Cookeville, TN, U.S.A.

(2025-06 - 2026-05)

Sr. Routing Engineer / Quality Support Engineer - Plintron Global Technology Solutions (Lyca Technology) - Chennai, India

(2008-10 - 2011-09)

  • Responsible for inbound/outbound call routing, call quality monitoring and report data analysis.
  • Worked with multiple Tier 1 telecom vendors on variety of products and services.
  • Provided daily updates on the calls and carriers to internal team during Carrier review meetings.
  • Dealt with carrier TDM and SIP networks (Verizon, ATT, T-Mobile, Sprint, etc...).
  • Performed call testing, Ticket analysis and troubleshooting to ensure call quality.
  • Quality / Usage (Airtime): Analysis of the volume of successful calls

Transmission Engineer - Sun Networks - Chennai, India

(2007-09 - 2008-09)

  • Monitored 17 channels of Sun networks and checked/ensured the video & audio quality levels.
  • Handled administrative tasks for avid media network.
  • Checked the carrier signals, satellite uplink and down link power level status and updated tracking sheet.
  • Tracked the Strength of both Uplink and down Link Frequency Signals.
  • Analyzed/resolved faults and complaints (Helpdesk ticket analysis).
  • Identified deviations from normal traffic pattern.
  • Met compliance and performed Service Analysis.

Education

Master of Business Administration - Madras University (2010-05)

Bachelor of Engineering - Electronics & Communication - Anna University (2007-05)

High School (2003-05)

Skills

schedulingrecords and front office op

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