Mel

Organized and dependable professional currently pursuing a Master's in Communication Studies at San José State University. Experienced in front desk support, scheduling, student assistance, and office coordination in fast-paced environments. Strong communication skills in both English and Spanish with a background in customer service, administrative support, and working closely with students and families.

Motivated, detail-oriented, and passionate about creating welcoming and organized environments.

Front Desk Receptionist / Administrative Assistant - School of Journalism and Mass Communications – San José State University

(2024-08 - 2025-05)

• Assisted students, staff, and visitors with questions, scheduling, and department support
• Coordinated student orientations, workshops, and department events
• Managed front desk operations and maintained organized records and calendars
• Responded to phone calls and emails in a professional and timely manner
• Supported office workflow by multitasking and helping with day-to-day administrative tasks
• Helped create a welcoming and positive environment for students and staff

Administrative Support - Family Business

(2026-01)

• Assisted with scheduling, organization, and general administrative support
• Helped manage communication with clients and day-to-day business tasks
• Supported office organization and handled responsibilities independently
• Balanced work responsibilities while continuing graduate studies

Master's - Communication Studies - San José State University (2026-05)

Bachelor of Arts - Communication Studies, Minor in Journalism - San José State University (2025-05)