Administrative Assistant, OTP - Behavioral Health Network (BHN)
(2026-04)
Provide administrative support to the Opioid Treatment Program and Program Administrative Supervisor.
- Complete timely and accurate data entry into state and licensing databases.
- Review records for accuracy, identify discrepancies, and correct data inconsistencies.
- Research and obtain missing information for incomplete documentation.
- Maintain compliance with data integrity, confidentiality, and security requirements.
- Support program operations through record keeping, reporting, and database management.
Operations Manager - Orchard Hill Athletic Club
(2024-11)
- Oversee daily operations across all departments.
- Hire, train, schedule, and supervise staff.
- Manage payroll, budgets, and departmental expenses.
- Resolve member concerns and improve customer experience.
- Coordinate marketing and promotional campaigns.
Recovery Specialist - Catholic Charities
(2024-03)
- Direct and supervise daily schedules of the Women's Recovery Program.
- Monitor medications and maintain documentation.
- Facilitate recovery-focused groups and support residents.
- Maintain accurate records and collaborate with clinical staff.
- De-escalate behavioral issues and ensure resident safety.
Administrative Manager - LUK Inc.
(2023-06 - 2025-03)
- Supervised and supported foster care staff.
- Maintained case records, medical files, and court documents.
- Resolved payment discrepancies and financial issues.
- Observed and reported client behavior in high-risk situations.
Office Manager - James Monroe Wire and Cable
(2021-01 - 2023-06)
- Handled A/R and A/P processing, payroll memos, and HR correspondence.
- Reconciled vendor accounts and resolved discrepancies.
- Maintained organized financial records.
- Entered financial data and assisted customers.
Office Manager - Aerus Electrolux
(2018-01 - 2021-01)
- Managed office operations, billing, supplies, and maintenance.
- Scheduled appointments and negotiated vendor contracts.
- Supported employee requests and communications.
Area Manager - Amazon
(2017-01 - 2018-01)
- Led teams to meet productivity and shipping goals.
- Ensured policy compliance and managed corrective actions.
- Supported operations during peak seasons.
Lead Bartender - DoubleTree by Hilton
(2016-01 - 2017-01)
- Delivered exceptional customer service.
- Trained new bartenders.
- Managed cash and credit transactions accurately.
