Melek Tshowa
Available for Co-op Fall 2026
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About
Maintain the overall cleanliness, safety, and professional appearance of high-traffic convenience store, ensuring compliance with company standards. Support multiple store operations, including food service, customer assistance, stocking, and front-of-house tasks as needed during peak hours. Deliver hands-on customer service by assisting guests, answering questions, and resolving issues to ensure a positive in-store experience.
Experience
Facilities - Wawa - Liberty Township, Ohio
(2025-12)
- Maintain the overall cleanliness, safety, and professional appearance of high-traffic convenience store, ensuring compliance with company standards.
- Support multiple store operations, including food service, customer assistance, stocking, and front-of-house tasks as needed during peak hours.
- Deliver hands-on customer service by assisting guests, answering questions, and resolving issues to ensure a positive in-store experience.
- Collaborate with team members across departments to keep daily operations running smoothly and efficiently.
- Demonstrate flexibility and reliability by stepping into different roles beyond facilities, contributing wherever needed to support store performance.
Sales Advisor - Best Buy - Hamilton, Ohio
(2024-10 - 2025-10)
- Recognized as a leading sales advisor, gaining acknowledgement from Best Buy's regional supervision across Illinois, Ohio, and Kentucky.
- Performed sales goals and provided excellent customer service.
- Assisted customers with product selection, troubleshooting, and after-sale support.
- Contributed to a positive team environment by mentoring new associates.
Greeter - Buffalo Wild Wings - West Chester, Ohio
(2023-12 - 2024-10)
- Delivered high-quality customer service in a fast-paced, high-volume restaurant environment, ensuring accuracy, speed, and guest satisfaction.
- Developed strong cash-handling and transaction management skills, maintaining accuracy while working under pressure.
- Supported daily restaurant operations through effective communication and teamwork with kitchen and front-of-house staff.
- Demonstrated leadership awareness by assisting with shift flow, prioritizing tasks, and helping maintain operational efficiency during peak hours.
- Adapted quickly to changing demands while maintaining professionalism and positive guest experience.
Education
Bachelor of Science - Mechanical Engineering - University of Cincinnati (2030-05)
High School Diploma - Lakota West Highschool (2024-12)
