Melinda Lopez

My name is Melinda Lopez. I am a Business Associate at Mount Sinai Medical Center and hold a Bachelor’s Degree in Health Science. I have over ten years' experience of scheduling appointments. I have demonstrated proficiency in all core finance and administrative functions in this field.

Accordingly, I have risen in my career from entry level positions to senior roles of leading teams and overseeing scheduling systems, processes, and procedures. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do. Creativity is key to success in the workplace - a concept I live throughout my interests with running marathons, painting, and boardgames.

I am enthusiastic about networking with others and sharing information that assist in solving business problems. Moreover, I am passionate about further learning which enables me to remain competent in the healthcare world.

MOUNT SINAI HOSPITAL DEPARTMENT OF NUCLEAR MEDICINE

Business Associate | New York, NY | October 2013 - Current

● Schedule PET/CT scans, consults, follow ups and medical procedures for patients with a lead role among this group

● Provide work direction, guidance, coaching and training for less experienced Business Associates and administrative staff,

and discuss issues of concern with supervisor

● Manage duties as liaison between Business Associates and administrative staff, and discuss issues of concern with

Supervisor

● Recommend plan and work schedule for staff to ensure proper distribution of assignments and adequate staffing, space,

and facilities for subsequent performance of duties

● Answer patient call system, refer calls to appropriate staff, update patient demographics and compile charge information for patient processing

● Order pharmaceutical agents for scheduled PET/CT scans such as FDG, Pylarify, Amyvid, etc

● Receive and maintain office inventory

● Assist with patient mail and deliveries

Bachelor’s of Health Science