Business Associate
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My name is Melinda Lopez. I am a Business Associate at Mount Sinai Medical Center and hold a Bachelor’s Degree in Health Science. I have over ten years' experience of scheduling appointments. I have demonstrated proficiency in all core finance and administrative functions in this field.
Accordingly, I have risen in my career from entry level positions to senior roles of leading teams and overseeing scheduling systems, processes, and procedures. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do. Creativity is key to success in the workplace - a concept I live throughout my interests with running marathons, painting, and boardgames.
I am enthusiastic about networking with others and sharing information that assist in solving business problems. Moreover, I am passionate about further learning which enables me to remain competent in the healthcare world.
MOUNT SINAI HOSPITAL DEPARTMENT OF NUCLEAR MEDICINE
Business Associate | New York, NY | October 2013 - Current
● Schedule PET/CT scans, consults, follow ups and medical procedures for patients with a lead role among this group
● Provide work direction, guidance, coaching and training for less experienced Business Associates and administrative staff,
and discuss issues of concern with supervisor
● Manage duties as liaison between Business Associates and administrative staff, and discuss issues of concern with
● Recommend plan and work schedule for staff to ensure proper distribution of assignments and adequate staffing, space,
and facilities for subsequent performance of duties
● Answer patient call system, refer calls to appropriate staff, update patient demographics and compile charge information for patient processing
● Order pharmaceutical agents for scheduled PET/CT scans such as FDG, Pylarify, Amyvid, etc
● Receive and maintain office inventory
● Assist with patient mail and deliveries
