Melissa Blanc
HR Generalist
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About
HR Generalist with 7+ years of progressive experience across employee relations, HR compliance, talent acquisition, onboarding, payroll administration, and workforce coordination. Proven ability to manage high-volume HR operations, maintain accurate employee documentation, and partner cross-functionally in fast-paced environments. Skilled in HRIS platforms including MAPS, BambooHR, and ADP.
Experience
Shipboard HR Deployment Administrator Specialist - Norwegian Cruise Line - Miami, FL
(2022-08)
- Direct onboarding and deployment activities for international employees, ensuring compliance with local and international regulations.
- Verify identity, visa, medical, and employment documentation for a global workforce.
- Maintain employee records in MAPS, including travel documentation, visa status, and medical information.
- Partner with embassies and external agents to resolve travel and documentation issues.
- Coordinate international travel, accommodations, and logistics for large volumes of employees.
- Resolve scheduling conflicts and process payroll-related deductions tied to delayed employee arrivals.
- Review employee movement invoices with Fleet Account Coordinators to ensure billing accuracy.
Recruitment and Talent Acquisition Specialist - CMI / Cruise Management International - Miami, FL
(2020-08 - 2022-08)
- Reviewed resumes, conducted phone screens, and contributed to hiring decisions across multiple open roles simultaneously.
- Prepared offer letters and generated recruitment reports using applicant tracking systems and HR software.
- Led onboarding programs for new hires to strengthen employee engagement and ensure compliance with company hiring procedures.
- Published job postings across recruiting platforms and staffing networks.
- Maintained personnel files, employee records, and PTO documentation with a high level of accuracy.
- Managed HR communications, employee verification requests, and DocuSign documentation workflows.
- Facilitated new hire orientations and onboarding sessions.
HR Operations Coordinator - CMI / Cruise Management International - Miami, FL
(2018-03 - 2022-08)
- Enforced compliance with federal regulations and company policies across daily scheduling and workforce operations.
- Communicated scheduling updates, accommodations, and compliance information to employees.
- Applied contract rules, company procedures, and qualification requirements when assigning open schedules.
- Processed employee requests involving leave coding, training schedules, and monthly availability confirmations.
- Generated and updated operational records across multiple workforce management systems with a high level of accuracy.
Education
Bachelor of Science - Hospitality Management - Florida International University, Chaplin School of Hospitality & Tourism Management (2027-12)



