Melissa Brooks

I am an experienced professional with over four years of experience in the service industry. I thrive in fast-paced work environments. I pride myself on my work ethic and ability to work well with others.

Golden Road Brewery, Anaheim, CA — Server June 2022- Present

● Manage sections of 15-20 tables

● Effectively serve in a high-volume environment

● Serve beer, wine, and food

Ready, Study, Go! Cerritos, CA — Supervisor / Tutor September 2018- January 2023

● Assist tutors with managing students

● Schedule monthly meetings with tutors and check on student progress

● Work in small groups and assist students with homework

● During one-on-one subject tutoring, facilitate lessons in a single subject

● Set measurable academic goals for students and assist in achieving them The Library: A Coffee House, Long Beach, CA — Barista October 2018 - October 2019

● Provide excellent service by greeting customers, remaining calm and organized during busy hours, and preparing food/beverages in a timely manner.

● Schedule live performances and events

● Contact new vendors and order inventory

● Increase business/ customer relations by giving the business an online presence

● Manage social media account

● Set up online ordering

Wok of Flame, Davis, CA — Server June 2017 - September 2018

● Provide customers with friendly and attentive service

● Work in a fast-paced team environment

● Multi-task when the restaurant was busy The Hub, Davis, CA — Shift Leader/ Server January 2017- September 2018

● Prepare food and beverages

● Assist with training new hires

● Set an example for co-workers

KetMoRee Thai Restaurant and Bar, Davis, CA — Server February 2016- September 2016

● Work in a fast-paced environment

● Attend to customers quickly and efficiently

● Learn menu specials and drinks to upsell customers

University of California, Davis, 2014- 2018, Bachelor of Science, Environmental Policy Analysis and Planning