Melissa Clemons

Excellent customer service and communication skills, positive attitude, and strong problem solver; capable of overcoming unexpected obstacles in order to achieve desired objectives. Excellent research, time management, and problem solving skills. Critical thinker, self-starter, and ambitious. Great personality.

Teacher Assistant (Present)

• Assisted lead teacher in creating and implementing lesson plans for various subjects
• Provided one-on-one support to students with special needs, helping them achieve academic goals
• Managed classroom behavior by implementing positive reinforcement strategies and maintaining a safe learning environment
• Supported lead teacher in grading assignments and providing constructive feedback to students
• Collaborated with other teaching assistants to develop engaging educational activities and materials
• Facilitated small group discussions and activities to enhance student comprehension of lesson content
• Assisted in the supervision of students during recess, lunchtime, and field trips
• Monitored student progress through regular assessments and provided reports to lead teacher and parents/guardians
• Supported lead teacher in organizing class outings, assemblies, and parent-teacher conferences
• Assisted in the preparation of instructional materials such as worksheets, handouts, and visual aids

FedEx Package Handler at FedEx Ground PH (2025-09 – Present)

• Receive, inspect, and store incoming shipments
• Pick, pack, and prepare orders for shipment accurately
• Load and unload trucks using manual labor or equipment
• Operate warehouse equipment such as pallet jacks
• Maintain inventory accuracy and report discrepancies
• Keep the warehouse clean, organized, and safe
• Follow company policies, safety guidelines, and procedures
• Assist with inventory counts and stock rotation
• Work collaboratively with team members to meet daily goals

Direct Support Professional at Merakey (2023-11 – Present)

• Give medication
• Call to have medication refilled
• Check the correct meds
• Assist with everyday life
• Meal prep/feeding
• Toileting/diaper changes
• Active treatment
• Drive Clients To and from appointments
• Day Program
• Awake Overnight Shift

Order Puller at S&S Activewear (2022-01 – 2023-03)

• Drive stock chaser
• Pick customer orders
• Place on conveyor
• Use RF Scanner
• Verify count
• Pack items

Sorter/Scanner at NJ State Police (2022-03 – 2022-12)

Temp With NJSP

• Prepared, sorted and scanned old records into the Electronic System
• Maintained daily workflow to ensure all records are scanned in a timely manner

Health Benefits Coordinator at NJ Family Care (2020-10 – 2022-03)

• Kept employee information safe and secure
• Organized and verified enrollment and benefits documents
• Provided beneficiaries with information about plan benefits and eligibility determinations
• Presented statistics and information in renewal process of employee benefits to analyze cost-effectiveness
• Very insurance is active
• Answer phones

Patient Transport at Capital Health Regional Medical Center (2018-09 – 2021-10)

• Call in to pick up a patient
• Go to the patient room
• Verify that you have the right patient
• Transport patient to their destination
• Make Copies of documents
• Fax important information if needed by doctor

Check IN at grainger (2018-10 – 2021-03)

• Verify barcodes
• Scan merchandise
• Count items
• Input the quantity into the computer
• Put items into tote and load on conveyor belt
• Use RF scanner
• Pick/Pack

Direct Support Professional at Allies Inc (2016-04 – 2020-03)

Hamilton NJ April.2016-Current Job Disruption: Direct Support Professional -Answer Phone Calls, Dress Clients, Cook, Clean, Go shopping, Give medicine, Complete pay work like

• Making copies and faxing the doctors paperwork they need

Process Guide at Amazon (2014-10 – 2016-04)

• Handle distribution

Medical Assistant – E&S Academy (2022-01 – 2022-03)

Criminal Justice – Mercer County Community College (2011-08 – 2012-05)

Diploma – Trenton Central High School (2011-06)