Melissa Gill

Results-oriented professional with over 8 years of progressive experience in convenience store operations and retail management. Proven ability to oversee daily operations, manage significant cash handling, and lead teams of up to 16+ employees. Adept at staff scheduling, inventory management, vendor relations, and ensuring operational compliance through regular audits.

Eager to leverage extensive leadership and customer service skills to drive growth and operational excellence as an Assistant Manager.

Manager - Southern Oil/ Fast Mart - Florence

(2024-03 - 2025-09)

• Administered daily operations, including meticulous completion of all required paperwork.
• Received and verified all vendor deliveries.
• Developed and maintained weekly employee schedules and rectified any timecard discrepancies.
• Managed and processed weekly payroll.
• Conducted daily surveillance and monthly audits to ensure operational integrity.
• Prepared profit and loss spreadsheets.
• Executed daily cash counts and managed large daily deposits.
• Procured necessary change to maintain adequate cash on hand.
• Resolved customer and employee complaints with professionalism and efficiency.
• Managed weekly store and deli inventory orders.

Cashier - Loves Travel Stop - Flowood

(2023-04 - 2024-01)

Asst. General Manager - Sonic Drive In - Florence

(2022-03 - 2023-04)

• Managed significant cash handling operations, including daily reconciliation.
• Prepared daily paperwork and created schedules for a team of over 15 employees.
• Supervised and directed shifts for teams exceeding 15 employees.
• Facilitated daily bank deposits.
• Performed daily and weekly audits to monitor financial accuracy and operational compliance.
• Processed food orders twice weekly.
• Received and checked in truck deliveries twice weekly.

General Manager - Whataburger - Ridgeland

(2021-08 - 2022-02)

• Oversaw daily cash management, including safe, till reconciliation, and deposit preparation.
• Directed a team of 16+ employees per shift and developed comprehensive weekly schedules.
• Completed all shift operational paperwork and end-of-day closing procedures.
• Executed bi-weekly store order placements, inventory counts, and store audits.

Assistant Manager - Jr. Food Mart - Florence

(2020-05 - 2021-05)

• Executed all daily paperwork, audits, and inventory counts, including specialized deli counts.
• Managed store and deli inventory ordering processes.
• Processed bank deposits twice daily.
• Created weekly work schedules for a staff of 5+ employees.
• Provided comprehensive support for 70-hour work weeks as both a cashier and cook.
• Managed lottery ticket inventory and conducted associated counts.

CSR - BP - Florence

(2014-05 - 2016-08)

• Maintained stock levels for all coolers, including beer and beverages.
• Ensured continuous stocking of the fountain drink machines.
• Performed nightly audits of inventory and cash.
• Operated the Trendar machine for processing payments and generating nightly reports.
• Provided efficient cashier services.
• Maintained store cleanliness, including restroom sanitation, before shift end.
• Completed all beginning and end-of-shift paperwork accurately.
• Handled significant cash sums and executed timely money drops.

CSR - Circle K - Florence

(2016-08 - 2017-09)

• Maintained stock levels for all coolers, including beer and beverages.
• Ensured continuous stocking of the fountain drink machines.
• Performed nightly audits of inventory and cash.
• Operated the Trendar machine for processing payments and generating nightly reports.
• Provided efficient cashier services.
• Maintained store cleanliness, including restroom sanitation, before shift end.
• Completed all beginning and end-of-shift paperwork accurately.
• Handled significant cash sums and executed timely money drops.

CSR - Fast Mart - Florence

(2018-03 - 2019-05)

• Provided direct cashier services.
• Replenished stock in coolers, including beer and beverages.
• Prepared various food items, primarily chicken strips, potato logs, and biscuits.
• Performed cleaning duties as needed to maintain store standards.
• Managed cash handling and executed money drops.
• Processed large volumes of cash accurately.
• Completed all beginning and end-of-shift paperwork diligently.

Assistant Manager - Murphy Express - Ridgeland

(2019-10)

• Provided cashier services.
• Developed and managed work schedules for a staff of 6 or more employees.
• Prepared daily paperwork for financial reconciliation and deposits.
• Handled substantial cash amounts and performed daily bank deposits.
• Completed store audits and processed inventory orders twice weekly, as required.
• Managed vendor interactions, including receiving and verifying deliveries.

Associates - Paralegal - Hinds Community College (2000 - 2004)