Melissa Mascari

Facilities, utilities, operations, and administrative professional with 10 years of experience across higher education, athletics, events, concessions, customer service, and team management. Experienced in data analysis, utility billing, work orders, budgets, contracts, staffing, inventory, and cross-functional coordination.

Facilities Coordinator – Utilities & Energy at Auburn University (2025-08 – Present)

• Manage and vet utility billing processes for water, gas, and electric services across university facilities to ensure accuracy and cost efficiency.
• Analyze utility consumption and operational data to identify trends, diagnose issues, and support resolution of water, gas, and electrical concerns.
• Provide administrative, financial, analytical, and operational support for facilities management and utility operations.
• Serve as a primary point of contact for internal departments, faculty, external stakeholders, and vendors.
• Process and track purchase orders, invoices, bid proposals, contract transactions, and departmental budgets.
• Support hiring, onboarding, training coordination, and performance tracking while handling confidential information appropriately.
• Use AiM IWMS and eSight to enter, track, and analyze facilities work orders, energy metrics, and equipment asset data.
• Coordinate communications, calendars, scheduling, and project logistics using Microsoft Outlook and Google Workspace.

Events Operations Manager / Staffing Coordinator at Aramark Collegiate Hospitality At Auburn University (2024-05 – 2025-08)

• Organized and oversaw concession stand cleaning, setup, inventory, and operations at Jordan-Hare Stadium and Neville Arena.
• Supervised warehouse workers and temporary staff while maintaining operational standards and event readiness.
• Designed and optimized layout plans to improve operational efficiency and workflow.
• Coordinated staffing for large-scale sporting events, forecasting coverage needs and adjusting schedules as event requirements changed.
• Recruited, trained, and supervised seasonal and part-time staff while maintaining company policies and food safety standards.
• Managed employee check-ins, timekeeping, and performance tracking using digital scheduling systems.
• Responded to staffing emergencies and made last-minute roster adjustments to maintain event coverage.

Office Administrator at Huntsville City Football Club (HCFC) (2023-02 – 2024-05)

• Coordinated executive schedules, meetings, staff events, food orders, and administrative logistics.
• Processed HR paperwork and reconciled company credit-card transactions.
• Developed and managed an internship program and supported recruitment efforts through college-fair outreach.
• Built relationships with local clubs and churches to develop partnerships and group ticket sales.
• Coordinated meetings with NASA and UAH to support promotional initiatives and special events.
• Managed game-day operations and communications with security, housekeeping, food and beverage, lost and found, and other third parties.
• Managed full-season and single-game credentials and assisted with stadium setup, gates, concourses, field preparation, and visiting-team materials.

Executive Assistant to the Athletic Director at Appalachian State University (2022-01 – 2023-02)

• Organized schedules and meetings for senior executives and reconciled executive expenses.
• Arranged executive travel through Shorts Travel and coordinated meetings across conference rooms.
• Managed concessions and merchandise operations for baseball, football, softball, and other athletic events.
• Supervised and trained student employees and processed student-employee paperwork for athletic events.
• Maintained inventory, managed supply ordering, created email templates, and prepared executive meeting recaps.

Soccer Operations Intern at Orlando Pride (2021-08 – 2021-11)

• Coordinated training-session setup from start to finish and assisted with game-day setup and takedown.
• Developed and maintained spreadsheets for food orders, ticketing, and operational needs.
• Supported player nutrition logistics before and after training sessions.
• Managed day-to-day facility operations, equipment duties, and laundry.

Assistant Women's Soccer Coach & Event Manager at Juniata College (2018-08 – 2019-05)

• Managed team operations, facilities, recruiting, player development, goalkeeping, inventory, and event logistics.
• Used Front Rush Recruiting, Adobe Premiere, and Microsoft Office for recruiting and administrative tasks.
• Designed templates, scheduled events, coordinated with event staff, and managed game-day operations.
• Served as Strength & Conditioning Coach for women's soccer and field hockey.

Assistant Coach / Camp Counselor at Penn State University (2015-07 – 2019-07)

• Evaluated and coached middle-school and high-school players in goalkeeper sessions and technical training.
• Assisted with player development, technical instruction, and camp operations.

Master of Science in Sports Management – East Tennessee State University (2021-12)

Bachelor of Science in Sports Management – Southern Vermont College (2018-05)