Melissa Nippins

Product Owner

Talent

Westampton, Township of Westampton, BurlingtonMember since March 9, 2026

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About

Product Owner with 10+ years of experience leading complex platform products from concept through scale within high-reliability environments. Proven track record defining product vision, setting success metrics, and driving large-scale migrations that improve adoption, operational performance, and user experience. Skilled at aligning cross-functional teams and translating ambiguity into clear product strategy and measurable outcomes.

Experience

Morgan Stanley — Product Owner, VP

Wealth Management Strategic Services | May 2022 – Present

Product Owner for multiple Agile squads responsible for building and enhancing core banking and money movement features across client-facing platforms.
Drive strategic product vision and define roadmap for digital payments and money movement capabilities, translating business goals and customer needs into market-ready product features aligned to enterprise product vision.
Partner with business, technology, design and data teams to design and improve money movement and digital banking experiences, including payments, authorizations, and secure transaction workflows.
Own and continuously groom the product backlog, ensuring a healthy delivery pipeline with well-defined and prioritized epics, user stories, and acceptance criteria.
Define and write detailed product requirements and user stories in close collaboration with stakeholders, engineering, UX/UI, QA, and operations teams.
Participate in sprint planning, backlog refinement, and release readiness activities within an Agile Scrum framework.
Delivering measurable product outcomes using data to guide prioritization and decision-making.
Support testing strategy by defining acceptance criteria, participating in user acceptance testing, and partnering with QA teams to ensure high-quality releases.
Coordinate cross-functional delivery of complex initiatives, including enhanced authorization controls and digital payment fraud warning features.
Present product updates, delivery status, adoption trends, and key risks to senior leadership and executive stakeholders.
Drive adoption of new digital banking capabilities by partnering with training and communications teams to support rollout, education, and change management.
Maintain a strong focus on usability, risk management, and operational resilience while delivering secure, scalable banking solutions in a fast-paced environment.

Morgan Stanley — Scrum Master, VP

Wealth Management Legal & Compliance Technology | May 2018 – May 2022

Partnered with Compliance leadership to translate regulatory objectives into clear actionable user stories and prioritized backlogs.
Performed Agile execution and delivery focused on business outcomes - led and facilitated sprint planning, daily scrums, sprint reviews and retrospectives.
Coached and mentored Scrum team on Agile best practices, focusing on delivery excellence and continuous improvement helping the Squad to achieve high-performing squad metrics (velocity, cycle time, lead time).
Tracked and reported sprint progress using Agile tools (i.e. Jira)
Led end-to-end delivery and production support for Actimize L2 Compliance Surveillance Models, including Insider Trading, Low-Priced Securities, KYC Suitability, Marking the Close, and Oversight Sampling.
Managed the implementations of the Compliance Batch Monitoring Dashboards in Tableau.
Worked with the Data Analytics Team to help train and test our predictive analytics alert models.
Managed bi-weekly production releases, issue resolutions, enhancements, model tuning, threshold change management.
Coordinated across Squad, Chapter, and Fleet levels to resolve dependencies and delivery risks.

Deutsche Bank — Consultant, Project Manager

Compliance Data Team | Aug 2017 – May 2018

Led data sourcing and onboarding initiatives from planning through execution.
Managed data project plans, timelines, dependencies, risks, and issues.
Oversaw defect tracking in Jira and delivered executive-level status reporting.

Citibank — Business Analyst / Project Manager, VP

Markets Surveillance IT | Oct 2013 – Aug 2017

Led end-to-end implementation of Actimize trade surveillance models across products (i.e. Equities, Fixed Income, and Derivatives).
Managed strategy, requirements and design discussions.
Managed full model life-cycle delivery: requirements, data analysis/mapping, development, testing, deployment, and post-implementation support.
Partnered with Compliance and Technology to enhance detection logic for market abuse scenarios including Insider Trading, Spoofing, Layering, Front Running.
Configured detection scenarios, thresholds, and machine learning models to optimize alert generation and reduce false positives.
Led platform migration initiatives from legacy systems to Actimize / SMARTS, improving scalability and alert accuracy.
Oversaw global cross-functional teams (20+) across EMEA and APAC.
Delivered Compliance’s first global real-time trade surveillance alert with a universal workflow.

Morgan Stanley — Business Analyst, Associate

Wealth Management Legal & Compliance Technology | Nov 2011 – Oct 2013

Led strategy and requirement discussions; created precise requirement documents for Actimize trade surveillance models, alert workflows and alert dashboards.
Delivered end-to-end trade surveillance initiatives across multiple asset classes.
Authored functional and technical requirements and data mappings.
Led UAT and QA testing and managed defects in Jira.