Melissa S. Samplatsky

To obtain an administrative position where I can best use my clerical skills.

Administrative Specialist - TwinStar Optics - Port Richey, FL

(2015-04 - 2026-05)

Part of my job duties were but not limited to:

• Answering a multi-line phone system & directing calls
• Composing & closing purchase orders
• Shipping & receiving material while maintaining records in Access
• Responsible for vendor evaluations and surveys for yearly certification audit
• Invoicing & receiving payments in QuickBooks
• Ordering office supplies
• Responding to customers promptly
• Responsible for setting up creative work events

Head Cashier / Customer Service Rep - Lowes - Port Richey, FL

(2013-10 - 2015-04)

Part of my job duties were but not limited to:

• Responsible for supervising all front-end cashiers on shift
• Assisting the customer service desk with handling customer complaints, internet pick up, & returns

Customer Service Representative - TwinStar Optics - Port Richey, FL

(2008-04 - 2012-06)

Part of my job duties were but not limited to:

• Answering phones & directing calls to the correct departments
• Assisting the front office with all needs
• Sorting all incoming mail
• Filing international orders with customs for approval
• Receiving all incoming material
• Maintaining all logs in Excel & Access

Receptionist - Reliant Capital Management - New Port Richey, FL

(2007-04 - 2008-04)

Part of my job duties were but not limited to:

• Greeting & meeting prospective clients
• Setting up seminars & making appointments for the company president
• Responsible for keeping all client files up to date
• Keeping client spreadsheets up to date with their latest financial investment information

Hostess / Server - Johnny Carino's Italian Restaurant - Brooksville, FL

(2004-06 - 2007-09)

Part of my job duties were but not limited to:

• Welcoming & seating the guest
• Taking drink & food orders while paying special attention to detail for special requests
• Maintaining side work throughout the shift
• Knowledge of Point-of-Sale computer system
• Processing credit card payments

High School Diploma - General Studies - Springstead High School (2000-08 - 2004-05)

Certificate - TV Production - Marchman Technical Education Center (2002-08 - 2004-05)

Office Administrative - Pasco-Hernando Community College (2023-08)