Melissa Starner

I am a highly adaptable BSN-prepared Registered Nurse licensed in all 50 states, bringing several years of experience delivering exceptional patient care in hospital units, outpatient clinics, and community-based settings. Valued for clinical excellence, patient advocacy, and strong collaboration with multidisciplinary teams. Competent with telehealth technologies and experienced in telephone triage, while maintaining a strong foundation in high-quality, hands-on patient care.

After-hours telephone triage - Part-time at Anytime Pediatric (2025-05 – 2025-10)

Pediatric telephone triage for multiple pediatric offices in multiple states using Schmitt-Thompson & Pediatric Triage Program Damentek, Anytime EHR & Teams. Contract work only

• Pediatric telephone triage across multiple states
• Utilized Schmitt-Thompson & Pediatric Triage Program
• Contract work

Remote Telephone Triage Nurse and Patient Educator at Accredo (2022-02 – Present)

Experienced remote telephone triage nurse and patient educator skilled in symptom-based assessment, care prioritization, and evidence-based protocols. Proficient in telehealth platforms, EMRs (Epic, Cerner, workspace, RXH), and HIPAA compliant documentation.

• Symptom-based assessment and care prioritization
• Evidence-based protocols implementation
• Proficient in telehealth platforms and multiple EMRs
• HIPAA compliant documentation
• Reporting adverse events and medical product complaints
• Precepting and training new nurses
• Team lead and Charge nurse duties

Staff RN at Texas Children's Hospital (2015-09 – 2022-02)

Provided high quality pediatric care including resuscitation, IV therapy administration, development assessment, vaccine administration, wound care, pain management, chemotherapy administration, asthma & diabetes education, newborn light therapy, growth monitoring and I&O monitoring.

• Resuscitation and IV therapy administration
• Development assessment
• Vaccine administration
• Wound care and pain management
• Chemotherapy administration
• Asthma and diabetes education
• Newborn light therapy
• Growth monitoring and I&O monitoring
• EHR systems: EPIC, Omnicell

Staff RN - Pediatric Center at The Women's Hospital of Texas (2014-10 – 2015-11)

Opened a brand-new Pediatric Medical-Surgical and Pediatric Intensive Care Unit. Floated to multiple units including NICU 2, ER, PICU, PACU and med-surg.

• Opened brand-new Pediatric Med-Surg unit
• Opened Pediatric Intensive Care Unit
• Floated to NICU 2, ER, PICU, PACU, and med-surg

Bachelor of Science in Nursing (BS, RN) – Chamberlain College of Nursing (2013 – 2013)

Associate in Nursing/Healthcare – Lone Star Community College (2009 – 2009)

Certification in Legal Nurse Consulting – University of Texas (2019 – 2019)