Mercedese Cuellar

Professional with extensive experience in management, customer service, and business operations. Skilled in hospitality management, inventory control, and entrepreneurship. Willing to relocate anywhere. Authorized to work in the US for any employer.

Owner/Operator - I Slay U Pay Professional Cleaning Services - Little Rock, AR

(2015-03)

Owner and operator of small but very professional cleaning service as well as home decor if asked. Looking to eventually expand and get growth as well as a solid foundation to continue to grow in development as well as growth in work ethic in all areas. Able to provide a positive work environment for employees.

Inventory Control Specialist - TA Petro - North Little Rock, AR

(2021-11 - 2022-07)

• Received inventory, entered inventory and count in computer system
• Did monthly counts to ensure inventory was accounted for
• Made sure that all parts were ordered and stocked so Techs would be able to do job needed

Front Desk Manager - Best western plus jfk - North Little Rock, AR

(2011-09 - 2017-12)

• Handled all the account receivables
• Overlooked 13 plus employees
• Handled customers complaints
• Handled Payroll and the schedule for the employees
• Did the daily deposit to the bank
• Was in charge of accounts payable

Front Desk Agent - Jameson Inn - Little Rock, AR

(2010-12 - 2011-08)

Business then was sold upon new management.

• Checked customers in and out of their rooms
• Made sure all money was balanced by the end of shift
• Made the housekeeping report for the housekeepers
• Handled the Breakfast area and made sure the rooms were up to par before checking a guest in

Front Desk Clerk - Travelodge - Fort Smith, AR

(2006-02 - 2010-11)

• Worked wherever needed front desk, laundry, housekeeping whatever was needed to be done
• Checked customers in and out of rooms
• Handled the payments whether it was cash or credit cards
• Handled Direct Billing and was in charge of the accounts payable and receivable
• Worked as the Shuttle Van driver that carried the guest back and forth from bus station, rail-road, and many other places

Telemarketer - West Telemarketing - Fort Smith, AR

(2004-03 - 2006-01)

It made me understand sales and the purpose of the push to exceed in growth as well as work ethics are stronger with knowledge you had to encounter along the way.

• Handled customer service calls over phones as well as outgoing sells if possible for commission
• Helped if billing information or customer service was needed in all areas

Some college - Business administration - Pulaski Technical College (2011-04 - 2012-10)

High school or equivalent - General Studies - Spiro High School (2001-08 - 2004-05)