Mesha Fair

Detail-oriented Data Entry and Customer Service Specialist with 4 years of experience accurately entering, verifying, and maintaining data in fast-paced environments. Skilled in Microsoft Office Suite, CRM systems, and managing confidential information. Recognized for accuracy, efficiency, and delivering excellent customer support while meeting tight deadlines.

Customer Service Representative at Conduent (2025-01 – Present)

• Handled inbound calls assisting customers with healthcare benefits inquiries.
• Accurately entered and updated customer information in CRM systems.
• Resolved account issues by verifying data and escalating when needed.
• Maintained confidentiality and compliance with HIPAA regulations.

Customer Service Representative at Teleperformance (2025-01 – Present)

• Provided phone and email support to customers in a high-volume contact center.
• Processed and updated customer account information with speed and accuracy.
• Resolved billing, account, and product inquiries while ensuring customer satisfaction.
• Followed data security protocols when handling sensitive customer information.

Data Entry Clerk at Taxing Solution Inc (2020-01 – 2024-12)

• Entered and updated large volumes of tax-related data into company systems with 99% accuracy.
• Verified financial documents for errors and inconsistencies before processing.
• Generated and maintained client reports using Microsoft Excel and tax software.
• Maintained strict confidentiality of sensitive financial and personal information.

High School Diploma – Weir High School (2008-01)