Meshac Kiala

Security professional with experience in GSOC operations, CCTV surveillance, access control, incident investigation, and security incident reporting. Skilled in monitoring and analyzing video footage, reviewing access-control activity, documenting incidents, identifying security concerns, and collaborating with supervisors and law enforcement when necessary. Experienced with security technologies including Victor Unified and C•CURE, with a growing technical foundation in networking, TCP/IP, IP addressing, DNS/DHCP, VLANs, switches, routers, Detail-oriented and analytical professional seeking to leverage physical security and technology experience into GSOC, security operations, and networking.

Security Officer at Fiserv - GardaWorld Security Services US - Marietta, GA

(2026-06)

• Monitor CCTV surveillance using Victor Unified, reviewing live and recorded video to identify suspicious activity, security incidents, and operational abnormalities.
• Manage employee access control and badge activity using C•CURE, verifying authorized entry/exit and investigating denied or abnormal badge transactions.
• Coordinate directly with the Global Security Operations Center (GSOC) regarding badge activation/deactivation, access-control issues, camera outages, and security incidents.
• Conduct CCTV investigations involving employee incidents, reviewing and correlating footage across multiple camera systems to reconstruct timelines, identify relevant vehicles/personnel, and document findings.
• Analyze multiple surveillance camera angles and available footage to overcome limited coverage or nonfunctional cameras during investigations.
• Independently investigated a reported vehicle-damage incident, reviewing multiple camera angles and identifying the vehicle positioned adjacent to the affected vehicle despite limited and nonfunctional camera coverage.

Assistant Manager - Full Time - Domino's - Marietta, GA

(2025-11 - 2026-08)

• Resolved customer concerns and complaints professionally, using active listening and problem-solving to provide effective solutions.
• Supervised daily store operations in a fast-paced, customer-focused environment while maintaining high standards for service and accuracy.
• Managed and trained team members, providing coaching and feedback to improve performance, productivity, and teamwork.
• Handled cash transactions and maintained accurate records, demonstrating strong attention to detail and accountability.
• Worked toward daily business and customer-service goals while effectively prioritizing multiple tasks in a high-volume environment.

Security Supervisor (Full-time) - Gideon Corps International Security - Atlanta, GA

(2022-06 - 2026-06)

• Communicated with clients, employees, residents, event personnel, security staff, and law enforcement to address security concerns and maintain safe operations.
• Responded to security incidents, disturbances, emergencies, and security threats, escalating serious matters to management and law enforcement when appropriate.
• Completed and reviewed incident reports, daily activity reports, and security documentation, ensuring events and actions were accurately recorded.
• Maintained a strong security presence through access control, weapons screening, patrols, and continuous monitoring of people and property.

Delivery Driver - FedEx Delivery Driver - Kennesaw, GA

(2024-04 - 2025-03)

• Delivered packages efficiently while meeting strict deadlines, achieving on-time delivery rates above company standards
• Maintained safe driving record and followed DOT regulations, ensuring zero safety violations
• Provided excellent customer service during deliveries, enhancing customer satisfaction and loyalty

Team Captain/Security Guard - Dave & Buster's - Marietta, GA

(2020-08 - 2022-10)

• Checked IDs of guests upon entry after 10pm and addressed questions, ensuring compliance with age restrictions
• Managed the hectic environment effectively, maintaining order during peak hours
• De-escalated altercations to ensure a safe environment for customers and their families, reducing incidents
• Oversaw TVs around the facility during special sporting events, ensuring optimal guest experience
• Demonstrated strong leadership and effective communication with the team to maintain a cohesive and efficient operation

High school diploma - Wheeler High School (2014-08 - 2018-05)