Mia Ross

Detail-oriented and efficient, with the ability to balance multiple responsibilities, lead teams, and maintain high performance in fast-paced settings.

Shift Supervisor - Starbucks, Moulton & Ridge Route - Moulton & Ridge Route

(2026-03 - 2026-05)

• Delegated tasks and demonstrated team roles in real time to maintain productivity and workflow
• Handled customer concerns and operational challenges with professionalism and quick decision-making
• Monitored store performance and adapted to rush periods to minimize wait times

Barista - Starbucks, Moulton & Ridge Route - Moulton & Ridge Route

(2023-07 - 2026-03)

• Prepared handcrafted beverages while following Starbucks quality and safety standards
• Trained new baristas on drink preparation, safety procedures, and customer service standards

Dance Coach - Aliso Niguel High School - Aliso Niguel High School

(2025-10)

• Provided individualized feedback to dancers to improve skills and confidence
• Ensured a positive and inclusive team environment

Hostess/Reservationist - Truly Pizza Dana Point - Dana Point

(2026-04)

• Managed high-volume reservations and walk-in waitlists using restaurant booking systems
• Coordinated table flow with servers and management to maximize efficiency and guest satisfaction
• Managed reservations and organized seating using OpenTable to maximize table availability and prevent overbooking

High School Diploma - Aliso Niguel High School (2021-08 - 2025-06)