Kaitlin Lee
Shift Supervisor
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About
Authorized to work in the US for any employer
Experience
Shift Supervisor - Wendy's - Big Flats, NY
(2023-06)
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Sales Associate Lead-PT - Dollar General - Elmira, NY
(2022-11)
- Greeted customers in a friendly manner
- Answered customer questions
- Processed customer transactions
- Restocked merchandise
- Responsible for general cleaning
- Helped ensure customer satisfaction
- Communicated with customers over the phone
- Damage out damages
- Responsible for resolving all customer complaints
- Responsible for closing the store, Counting cashiers drawers and setting alarm
Sales Associate - Dollar General - Montour Falls, NY
(2022-08 - 2022-11)
- Greeted customers in a friendly manner
- Answered customer questions
- Processed customer transactions
- Restocked merchandise
- Responsible for general cleaning
- Helped ensure customer satisfaction
- Communicated with customers over the phone
- Responsible for resolving all customer complaints
Retail Packer - HOWELL PACKAGING - Elmira, NY
(2022-01 - 2022-07)
Take product off the line pack into boxes to be shipped to the retailer.
Packer/Inspector - Employment Solutions - Elmira, NY
(2021-06 - 2022-01)
Pack boxes, run taper, palletize, inspect
Crew Member - McDonald's - Horseheads, NY
(2012-06 - 2013-02)
Greet customers in a friendly manner, take orders, front and back drive thru, handle payments/register, stocked condiments, served food
- Worked well in a fast-paced, high pressure environment
- Greeted and served customers
- Took cash and credit card payments
- Maintained store cleanliness
- Restocked supplies
- Provided customer service with a smile
Education
Some High School - Elmira Free Academy (2011-09 - 2013-02)

